Accertify - Fraud Detection vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Accertify - Fraud Detection

0.0·0reviews

We have built an industry-leading platform underpinned by advanced machine learning technology, device intelligence, and user behavior analytics to help prevent fraud and abuse while maintaining and growing your relationships with your repeat customers.

Shopifyfree_to_install

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Accertify - Fraud Detection
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“We have built an industry-leading platform underpinned by advanced machine learning technology, device intelligence, and user behavior analytics to help prevent fraud and abuse while maintaining and growing your relationships with your repeat customers.”253 chars
Description	1144 / 2000 chars57% used	592 / 2000 chars30% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Accertify, Inc.
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Accertify - Fraud Detection
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Accertify - Fraud Detection
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 3	1
Languages	1 supported	1 supported
Listed since	May 2010	Sep 2025

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Accertify - Fraud Detection's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Accertify - Fraud Detection offers a free tier (free_to_install) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,039 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Accertify - Fraud Detection's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Accertify - Fraud Detection's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Accertify - Fraud Detection audit

Last updated	—	—

3. Features

As listed by each developer

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

Accertify - Fraud Detection

We’ve built an industry-leading platform underpinned by advanced machine learning technology, device intelligence, and user behavior analytics to prevent fraud and abuse while helping to maintain and grow your relationships with your repeat customers.

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Accertify - Fraud Detection
contact	#9	Not ranked
chatbot	#19	Not ranked
powerful forms	#49	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Accertify - Fraud Detection

Accertify Fraud Management is designed to address today’s challenges and anticipate tomorrow’s threats. The platform combines real-time explainable AI, machine learning-based risk decisions, and simple API integration to provide comprehensive, end-to-end fraud protection. Our solution enables your business to move swiftly and accurately, minimizing friction for customers while empowering your team to focus on what matters most. By reducing operational complexity and streamlining fraud prevention, Accertify helps you protect your brand and deliver trusted digital experiences at scale.

Top keywords

fraud3×3.75%
accertify2×2.50%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection cheaper?

Accertify - Fraud Detection is the cheaper option — it offers a free plan (free_to_install). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; Accertify - Fraud Detection is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,039 reviews). Accertify - Fraud Detection aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Migration support varies by app and category. Vonage Premier for Salesforce Voice Contact Center and CTI and Accertify - Fraud Detection both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Accertify - Fraud Detection" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Accertify - Fraud Detection vs Vonage Premier for Salesforce Voice Contact Center and CTI

Accertify - Fraud Detection

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

Accertify - Fraud Detection · 1 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Accertify - Fraud Detection?

Which works better for small vs large Salesforce AppExchange stores?

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Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and Accertify - Fraud Detection?