Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

AppRanks cannot separate these two on rating, because neither publishes one. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) does carry the larger published review base (1,044 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Migration support varies by app and category. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Vonage for Service vs Frontify Digital — Salesforce

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

No rating yet

Deliver tailored and relevant brand experiences with Frontify and our Salesforce Marketing Cloud integration. Hit the market faster with approved on-brand materials and ensure consistent communication that reflects your brand voice at every touchpoint.

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Change

1. Listing metadata

Field-level data

	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Deliver tailored and relevant brand experiences with Frontify and our Salesforce Marketing Cloud integration. Hit the market faster with approved on-brand materials and ensure consistent communication that reflects your brand voice at every touchpoint.”252 chars
Description	1144 / 2000 chars57% used	506 / 2000 chars25% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Vonage	Frontify

At a glance

8 metrics · auto-computed

Feature comparison between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Metric	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	2
Languages	1 supported	1 supported
Listed since	May 2010	Feb 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid, Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise admins with specific feature requirements should evaluate both — Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s 0-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit • Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) audit

Listed	May 22, 2010	February 29, 2024

Last updated	—	—

3. Features

As listed by each developer

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.
CALL LOGGING & DATA When a call is made or received through Vonage Partner Contact Center, the relevant Salesforce record is automatically surfaced for the agent — giving instant access to customer context — while the Voice Call object is updated.
AGENTFORCE Power Agentforce across Service and Sales. SIP integration enables AI agents to handle inbound interactions autonomously — escalating seamlessly to a human agent with full context preserved.
SALES ENGAGEMENT AND CONNECT DIALER Agents can initiate outbound calls directly from Salesforce records with a single click.
SKILLS-BASED ROUTING Vonage Partner Contact Center allows Salesforce to delegate routing decisions for supported interactions enabling skills-based routing

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

Productivity Marketing Cloud and Frontify enable marketers to retrieve on-brand media assets and streamline content creation workflows to drive marketing campaigns to market faster.
Brand Consistency Share your unique brand voice with the world using approved and on-brand assets. Use the Frontify Finder to access up-to-date marketing materials and prevent using unlicensed or outdated assets.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
the world	#1	Not ranked
contact center	#1	Not ranked
salesforce cloud	#3	Not ranked
accurate on-brand and	Not ranked	#8
on-brand and enterprise-secure	Not ranked	#8

7. App details

Long-form description · keyword frequency

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

Integrating Frontify with Salesforce Marketing Cloud enables your teams to deliver personalized and consistent brand experiences throughout the customer journey. The integration allows to: ✔ Access the Frontify Finder to leverage your digital assets within the Marketing Cloud Content Builder. ✔ Retrieve the required assets quickly with user permissions, collection structure, tags, metadata, and search options. ✔ Select the correct version and resize it for use in the content across Marketing Cloud.

Top keywords

cloud3×4.35%
marketing3×4.35%
marketing cloud3×4.35%
assets2×2.90%
content2×2.90%
frontify2×2.90%

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) · 0 changes

7. App details

Frequently asked

Is Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) cheaper?

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?