Is Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; 360 Ringless Voicemail for Salesforce: Native Voicemail Solution starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Vonage Premier for Salesforce Voice Contact Center and CTI (4.9★, 1,039 reviews) and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution (5.0★, 4 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,039 reviews). 360 Ringless Voicemail for Salesforce: Native Voicemail Solution aligns more with early-stage and growth-mode stores (4 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs 360 Ringless — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs 360 Ringless Voicemail for Salesforce

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopify

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	360 Ringless Voicemail for Salesforce
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Reach customers seamlessly with 360 Ringless Voicemail, natively built on Salesforce. Send ringless voicemail drops, bulk voicemail, and automated voice messaging to increase response rates and scale outreach without cold calling.”230 chars
Description	1144 / 2000 chars57% used	1190 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Vonage	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	4
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	May 2010	Sep 2024

AppRanks verdict

Generated from live data on this page

Vonage Premier for Salesforce Voice Contact Center and CTI and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Vonage Premier for Salesforce Voice Contact Center and CTI at paid, 360 Ringless Voicemail for Salesforce: Native Voicemail Solution at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,039 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360 Ringless Voicemail for Salesforce: Native Voicemail Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • 360 Ringless Voicemail for Salesforce: Native Voicemail Solution audit

Listed	May 22, 2010	September 9, 2024

Last updated	—	—

3. Features

As listed by each developer

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

360 Ringless Voicemail for Salesforce

Unlimited & Automated Sending: Send ringless voicemails (voice drops) one-on-one or in bulk without limits, schedule delivery for later, or automate via Flows and Campaigns—no call required.
Real-Time Delivery Analytics: Gain real-time insights into voicemail drop performance—track deliverability, callback rates, and sent vs. undelivered breakdowns.
Effortless & Non-Intrusive: Send voice messages that feel like missed calls with no ringing or disruption, using an intuitive no-code interface anyone can navigate.
Direct-to-Voicemail Delivery with Flexible Sending: Send messages straight to recipients’ Salesforce voicemail inboxes without ringing or disruption, using List Views or Salesforce Reports for flexible bulk delivery.
CRM & Drip Campaign Integration: Connect with Salesforce or other CRMs to automate personalized Salesforce voice drops and boost engagement by adding voicemails to your drip campaigns.
Reusable Audio Templates: Upload .mp3 or .wav files, record messages directly in the tool, and save them as templates for quick, repeatable voice message outreach.
Manual or Automated Sending: Send ringless voicemails manually or automatically using supported flows and Apex.
Scheduled Delivery: Plan ahead by scheduling voicemail drops to be sent on your chosen day and time.
Customize Caller ID: Choose your preferred Caller ID for callbacks on the number of your choice.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	360 Ringless Voicemail for Salesforce
contact	#7	Not ranked
chatbot	#19	Not ranked
powerful forms	#49	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

360 Ringless Voicemail for Salesforce

Don't let busy schedules and missed calls hinder your outreach efforts. Salesforce Ringless Voicemail offers a seamless solution, enabling you to engage customers effortlessly, even when they can't answer. Now reach one or many customer effortlessly with Salesforce’s Ringless Voicemail Global Expansion Accelerator: Seamlessly connect with global audiences using our HIPAA-compliant voicemail/mass communication solution, ensuring swift and secure outreach worldwide. Real-Time Campaign Insights: Gain immediate visibility into campaign performance with our comprehensive tracking system, facilitating dynamic adjustments and maximizing ROI with precision. Enhanced Response Rates: Salesforce ringless voicemail ensures that recipients can conveniently access messages stored in their voicemail inbox, increasing the likelihood of them listening and responding. Personalized Communication: With Ringless voicemail sales representatives can effortlessly send personalized voicemail messages at scale, enhancing the relevance and impact of their communication. Unique Automated Follow-Ups: Automated follow-ups with ringless voicemail help in nurturing leads and maintaining engagement.

Top keywords

voicemail8×5.41%
ringless5×3.38%
ringless voicemail5×3.38%
communication3×2.03%
effortlessly3×2.03%
salesforce3×2.03%
automated2×1.35%
automated follow-ups2×1.35%

Vonage Premier for Salesforce Voice Contact Center and CTI vs 360 Ringless Voicemail for Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

360 Ringless Voicemail for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

360 Ringless Voicemail for Salesforce · 2 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

See full keyword rankings, install trends, and weekly alerts

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