Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.
Top keywords
- call5×2.82%
- agents4×2.26%
- global4×2.26%
- data3×1.69%
- salesforce3×1.69%
- between2×1.13%
- call quality2×1.13%
- clear2×1.13%
- crm2×1.13%
- crystal2×1.13%
- crystal clear2×1.13%
- depend2×1.13%
SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object
SmartBulk is a powerful, metadata-driven mass update and mass delete tool built natively on the Salesforce Platform. Designed for admins and operations teams, SmartBulk makes it easy to fetch, edit, update, and delete records across any standard or custom object — all from a clean, Lightning-ready interface. Using Custom Metadata configuration, admins can define which objects, fields, filters, and operations users can access. SmartBulk automatically handles field-type conversion, dynamic SOQL, bulk-safe DML, and detailed error logging so you can perform large-scale data updates with confidence. Whether you’re preparing for a data migration, cleaning up records, updating values in bulk, or removing old data, SmartBulk saves hours of manual work and eliminates the need for spreadsheets or external tools. BUSINESS FEATURES Simplifies data maintenance for Sales, Service, and Operations teams Reduces manual effort and improves CRM data quality Enables fast data cleanup during migrations or org consolidation Provides a safer alternative to Data Loader for non-technical users TECHNICAL FEATURES Lightning Web Component UI with real-time updates Apex-powered backend with dynamic S
Top keywords
- data7×4.12%
- smartbulk4×2.35%
- operations3×1.76%
- admins2×1.18%
- custom2×1.18%
- delete2×1.18%
- dynamic2×1.18%
- manual
