Vonage Premier for vs MetaFlex — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs MetaFlex

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	MetaFlex
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Solves Time-Consuming Manual Update, Error-Prone Data Entry, Limited Export Capabilities, Migration Complexity of Custom Metadata Type Records”142 chars
Description	1144 / 2000 chars57% used	996 / 2000 chars50% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Adebra
Listed	May 22, 2010	April 6, 2025
Last updated

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and MetaFlex
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	MetaFlex
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 4
Languages	1 supported	1 supported
Listed since	May 2010	Apr 2025

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	MetaFlex
contact	#8	Not ranked
chatbot	#19	Not ranked
powerful forms	#49	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

MetaFlex

Take control of your Salesforce org with MetaFlex — the powerful app designed to simplify custom metadata exports and management. Whether you’re a developer, admin, or consultant, MetaFlex saves time and reduces manual work, so you can focus on building better solutions. Key Features: One-Click Metadata Export: Easily export custom metadata records to CSV with just one click. Intuitive Interface: No complex setups or code required — Metaflex is built for simplicity and speed. Flexible Filtering: Choose the metadata types and records you want to work with. Seamless Integration: Works natively within your Salesforce environment. Benefits: Save Time: No more manual entry or record-by-record updates. Reduce Errors: Eliminate data entry mistakes with bulk actions. Boost Productivity: Empower teams to manage metadata without relying on developers. Use Cases: Migrating metadata across orgs Backing up custom metadata configurations Preparing test environments with specific metadata sets

Top keywords

metadata8×5.63%
custom3×2.11%
custom metadata3×2.11%
metaflex3×2.11%
entry2×1.41%
export2×1.41%
manual2×1.41%
records2×1.41%
salesforce2×1.41%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex cheaper?

MetaFlex is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; MetaFlex is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,039 reviews). MetaFlex aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and MetaFlex?

Migration support varies by app and category. Vonage Premier for Salesforce Voice Contact Center and CTI and MetaFlex both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MetaFlex" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Vonage Premier for Salesforce Voice Contact Center and CTI vs MetaFlex

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

MetaFlex

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

MetaFlex · 1 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or MetaFlex?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and MetaFlex?

See full keyword rankings, install trends, and weekly alerts

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