Is Vonage Premier for Salesforce Voice Contact Center and CTI or True Script Manager cheaper?

True Script Manager is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). True Script Manager aligns more with early-stage and growth-mode stores (11 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs True Script Manager — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs True Script Manager

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	True Script Manager
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“True Call Script transforms customer interactions with customizable call scripts and real-time guidance, enhancing sales effectiveness and ensuring consistent messaging. Boost performance and streamline training with ease.”222 chars
Description	1144 / 2000 chars57% used	1024 / 2000 chars51% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	TrueSolv
Listed	May 22, 2010

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and True Script Manager
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	True Script Manager
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	11
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	May 2010	Sep 2024

Last updated	—	—

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	True Script Manager
feedback	#95	#11823

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

True Script Manager

True Call Script revolutionizes your call handling with tailored scripts that enhance customer interactions and boost sales. Designed for Salesforce users, this app ensures each call is consistent and effective. Key Features: - Customizable Scripts: Create and modify scripts to match various scenarios and business needs. - Easy Integration: Seamlessly integrates with Salesforce, allowing for quick setup and use. - Real-Time Guidance: Provides prompts and recommendations during calls to keep conversations on track. - Analytics and Reporting: Track script effectiveness and call outcomes to refine strategies. Benefits: - Improves Call Quality: Ensures every call is professional and follows best practices. - Increases Efficiency: Saves time by providing a structured approach to handling calls. - Boosts Sales Performance: Helps sales teams stay focused and persuasive, increasing conversion rates. True Call Script is your solution for enhancing call management and achieving better results from every interaction.

Top keywords

call8×5.56%
sales3×2.08%
script3×2.08%
scripts3×2.08%
call script2×1.39%
calls2×1.39%
ensures2×1.39%
handling2×1.39%
salesforce2×1.39%

Vonage Premier for Salesforce Voice Contact Center and CTI vs True Script Manager

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

True Script Manager

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or True Script Manager cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or True Script Manager?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or True Script Manager?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or True Script Manager?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and True Script Manager?