Is Vonage Premier for Salesforce Voice Contact Center and CTI or True Event Scheduler cheaper?

True Event Scheduler is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). True Event Scheduler aligns more with early-stage and growth-mode stores (7 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs True Event Scheduler — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs True Event Scheduler

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	True Event Scheduler
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“True Event Scheduler streamlines event booking with Salesforce Lead and Contacts, integrating with Google Calendar. Effortlessly schedule and manage events within Salesforce while receiving reminders and seamless calendar sync for improved productivity.”253 chars
Description	1144 / 2000 chars57% used	781 / 2000 chars39% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	TrueSolv
Listed	May 22, 2010

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and True Event Scheduler
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	True Event Scheduler
Rating	★ 4.9 ★	4.6 ★
Total reviews	★ 1k	7
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	May 2010	Sep 2024

Last updated	—	—

3. Features

As listed by each developer

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

True Event Scheduler

User-Friendly Booking Interface: Provides an intuitive, easy-to-navigate interface for booking and managing events. Users can quickly select event types, dates, and times without confusion.
Seamless Salesforce Integration: Automatically creates and updates leads or contacts in Salesforce when an event is booked. This ensures all relevant information is captured and synchronized without manual entry.
Google Calendar Sync: Synchronizes your events with Google Calendar in real-time. This integration helps you manage your schedule across different platforms and prevents conflicts.
Automated Notifications: Sends confirmation and reminder emails to both the event organizer and attendees. This feature ensures that everyone stays informed and prepared for upcoming events.
Real-Time Availability Updates: Displays only the dates and times that are available based on your predefined availability settings. This prevents double-booking and ensures efficient use of your scheduling slots.
Customizable Event Types: Allows you to define and manage various event types, including different durations and descriptions. Tailor the scheduling experience to fit your specific needs.
Detailed Event Summaries: Provides comprehensive overviews of event details, including assigned participants, event types, locations, and descriptions. This clarity helps in better event planning and management.
ICS Format Export: Enables exporting events in ICS format for easy sharing and importing into other calendar applications. This standard format ensures compatibility with a wide range of calendar tools.
Calendar Navigation: Users can easily navigate and select available dates that match their scheduling needs.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	True Event Scheduler
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
cloud voice	#1	Not ranked
interface customizable event	Not ranked	#3
sync and schedule	Not ranked	#5

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

True Event Scheduler

True Event Scheduler: Streamline Your Event Management Business Benefits: - Efficient Scheduling: Quickly book events with a user-friendly interface. - Seamless Integration: Connects with Salesforce to auto-create leads and contacts. - Cross-Platform Sync: Sync events with Google Calendar for enhanced organization. Features: - Salesforce Integration: Automatically creates or updates leads and contacts. - Google Calendar Sync: Keeps your schedules updated across platforms. - ICS Format Export: Save events in a standardized format for easy sharing. - Automated Notifications: Receive confirmation and reminders to stay on track. True Event Scheduler offers a comprehensive solution to manage and automate your event scheduling needs, improving productivity and coordination.

Top keywords

event4×3.81%
events3×2.86%
sync3×2.86%
calendar2×1.90%
contacts2×1.90%
event scheduler2×1.90%
format2×1.90%
google2×1.90%
google calendar2×1.90%
integration2×1.90%

Vonage Premier for Salesforce Voice Contact Center and CTI vs True Event Scheduler

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

True Event Scheduler

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or True Event Scheduler cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or True Event Scheduler?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or True Event Scheduler?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or True Event Scheduler?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and True Event Scheduler?