Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.
Top keywords
- call5×2.82%
- agents4×2.26%
- global4×2.26%
- data3×1.69%
- salesforce3×1.69%
- between2×1.13%
- call quality2×1.13%
- clear2×1.13%
- crm2×1.13%
- crystal2×1.13%
- crystal clear2×1.13%
- depend2×1.13%
Compliance Vista
ComplianceVista, built on SurveyVista, transforms Salesforce into a comprehensive platform for managing assessments, audits, and compliance programs. Designed for organizations that require structured, repeatable, and fully auditable processes, it supports Employee 360 reviews, Third-Party and Vendor Risk Management (TPRM), Enterprise Risk Assessments, Compliance and Control testing, and operational audits. ComplianceVista allows teams to bundle multiple surveys / questionnaires into a single assessment, assign them to the right stakeholders, automate workflow stages, consolidate scoring, and report results at both the survey / questionnaire and assessment level. Configurable scoring models, weighted aggregation, multi-step review flows, and automated notifications ensure accuracy and consistency across every assessment cycle. Because ComplianceVista is 100% Salesforce-native, all data stays securely within your CRM. Whether evaluating employees, vendors, risks, or compliance controls, the solution delivers end-to-end visibility, standardized governance, and streamlined assessment management - fully powered by Salesforce automation, security, and reporting.
Top keywords
- assessment4×2.82%
- compliance3×2.11%
- compliancevista3×2.11%
- assessments2×1.41%
- audits2×1.41%
- fully2×1.41%
- management2×1.41%
- risk2×1.41%
