Partner Contact Center Powered by Vonage vs Recruiter Suite, Modern Applicant Tracking System (ATS) For Staffing Firms

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Recruiter Suite is a modern applicant tracking system with Agentforce woven in from day one. It’s the foundation for staffing and recruiting firms front office workflows, processes, and rules, customizable to how each firm operates. It connects sales, recruiting, and operations into one environment, giving your firm the tools to generate more business, make more placements, and control the operational costs that eat into margin. It’s built on Salesforce because your client relationships, pipeline, recruiting data, and intelligence need to live in one trusted enterprise platform without middleware, parallel systems, or integration gaps. Customizable to configure every workflow, automation, rule, field and process to match how your specific staffing business operates. Easily run custom reports and dashboards to track the metrics that drive your revenue and margins. Powered by Asymbl Intelligence, a platform that enriches your data and makes all of it usable by capturing the judgment, context, pattern recognition, and wisdom that accumulates across every workflow, decision, and outcome, and then makes that signal available to every worker.