Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) (4.9★, 1,044 reviews) and CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking (5.0★, 11 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 11), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking typically suits early-stage and growth-mode teams based on its published review base (11 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Vonage for Service vs CruiseNYachtPack FREE — Salesforce

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking

5.0·11reviews

Booking with CruiseNYachtPack for Cruise Ship Holidays is more fun this way. Sailboat, Motorboat or Gullets renting or booking is another fun part of this App. You can track your ships on the map. Crete marina records and check the details of them.

salesforcefree

Change

1. Listing metadata

Field-level data

	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Booking with CruiseNYachtPack for Cruise Ship Holidays is more fun this way. Sailboat, Motorboat or Gullets renting or booking is another fun part of this App. You can track your ships on the map. Crete marina records and check the details of them.”248 chars
Description	1144 / 2000 chars57% used	1165 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Vonage	DREAM SOLUTION NETWORK LTD

At a glance

8 metrics · auto-computed

Feature comparison between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking
Metric	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	11
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	May 2010	Oct 2022

AppRanks verdict

Generated from live data on this page

The call

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking offers a free tier (free) while Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 11), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit • CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking audit

Listed	May 22, 2010	October 31, 2022

Last updated	—	—

3. Features

As listed by each developer

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.
CALL LOGGING & DATA When a call is made or received through Vonage Partner Contact Center, the relevant Salesforce record is automatically surfaced for the agent — giving instant access to customer context — while the Voice Call object is updated.
AGENTFORCE Power Agentforce across Service and Sales. SIP integration enables AI agents to handle inbound interactions autonomously — escalating seamlessly to a human agent with full context preserved.
SALES ENGAGEMENT AND CONNECT DIALER Agents can initiate outbound calls directly from Salesforce records with a single click.
SKILLS-BASED ROUTING Vonage Partner Contact Center allows Salesforce to delegate routing decisions for supported interactions enabling skills-based routing

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking

Combine with CRM power with CruiseNYachtPack application. Free to use. Collect Cruise Ship details, Yachts, marinas and even VHF Radio channel then use this data efficiently.
Track your Cruise Ship, Yachts and marinas with the support of the MAP. This package is not contain automatic update with API. However, This can be none manually. Just write the latest coordinates and see this on the Native MAP component.
We prepared well documented support but if you need any support you can contact with us for further details any time. We are here to be best.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking
the world	#1	Not ranked
contact center	#1	Not ranked
salesforce cloud	#3	Not ranked
booking	Not ranked	#6
shipping	Not ranked	#11

7. App details

Long-form description · keyword frequency

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking

We will publish the documentation from installation to usage. We suggest that first install any of the appexchange application on Sandbox then test these applications. After testing, install on Production. We suggest you to use Salesforce Enterprice Edition to use this and your other applications efficiently. Professional edition can be used but we are not suggest this edition because of the limitations. This package contains Permission Set, Your admin only manage assignment to any user who is authorized to use CruiseNYachtPack application. We have spent a lot of time for this application, if it is not suitable for your business requirements you can contact with us. Because every business have different requirements, we decided to publish this version with the features below. Booking to Cruise Ships * Create Cruise Ship * Create Cruise Ship Rooms * Create Routes * Create Route Line Items * Create Activity of Itinery Booking to Yachts * Create Yachts * Create Marina * Create VHF Channels You can upload your excel or google sheet data with salesforce Data Import Wizard or Data Loader then create your existing records as a bulk.

Top keywords

application3×1.69%
cruise3×1.69%
data3×1.69%
edition3×1.69%
suggest3×1.69%
applications2×1.12%
because2×1.12%
booking2×

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking · 0 changes

7. App details

Frequently asked

Is Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking cheaper?

Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and CruiseNYachtPack FREE Solution About Cruise and Yach Holiday Booking?