Is Vonage Premier for Salesforce Voice Contact Center and CTI or Big Objects Related List cheaper?

Big Objects Related List is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Big Objects Related List aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs Big Objects Related — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Big Objects Related List

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Big Objects Related List
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“This is a generic component that helps you display the related data that reside in a Big Object. It handles security, fully responsive and proposes two display modes. See more details in this pocket guide https://salesforce.quip.com/f72hAzy2BXmu”245 chars
Description	1144 / 2000 chars57% used	1193 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Vonage	Salesforce Labs

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Big Objects Related List
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Big Objects Related List
Rating	★ 4.9 ★	3.1 ★
Total reviews	★ 1k	8
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	3
Languages	1 supported	16 supported
Listed since	May 2010	Oct 2020

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Big Objects Related List's 3.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Big Objects Related List offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Big Objects Related List's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Big Objects Related List's 8-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Big Objects Related List audit

Listed	May 22, 2010	October 12, 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Big Objects Related List
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
cloud voice	#1	Not ranked
toast	Not ranked	#3
records list	Not ranked	#11

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Big Objects Related List

The look and feel of this component are similar to the standard and custom objects related lists. As you can see in the various presented screenshots, the plural label of the big object is displayed on top-left, with the number of the records loaded between parenthesis. In the top-right, we have a pick-list, from which we can choose how many records, we would like to load. In other words, the maximum number of records to display in this related list including the client-side pagination. This is a tricky part, since there are many technical limitations for the big objects, and because of that we cannot have a server-side pagination. To sum up, as an end user, I will simply choose, how many records to load in total and can only navigate through them. This part is well explained if you hover the info icon next to this pick-list. The body contains the records, that can be displayed in two modes : Table or Tiles. And on the very bottom we have a button ‘View More’, from which we can see more records from those loaded as explained previously. When all of the loaded records are displayed, and you try to click ‘View More’ a Toast is shown to notify and warn the end-user about this.

Top keywords

records7×3.27%
displayed3×1.40%
loaded3×1.40%
many3×1.40%
big2×0.93%
choose2×0.93%
choose how many2×0.93%
explained2×0.93%

Vonage Premier for Salesforce Voice Contact Center and CTI vs Big Objects Related List

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Big Objects Related List

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Big Objects Related List cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or Big Objects Related List?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Big Objects Related List?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Big Objects Related List?

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