Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). ReportWatch - Unlimited reports Subscriptions aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs ReportWatch — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs ReportWatch - Unlimited reports Subscriptions

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	ReportWatch - Unlimited reports Subscriptions
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“With ReportWatch, you can subscribe to an unlimited number of reports and receive conditional alerts. Contact us for further details on how ReportWatch can enhance your reporting experience. Salesforce native app Conditional Alerts Export as CSV or XLS”254 chars
Description	1144 / 2000 chars57% used	536 / 2000 chars27% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	BLUESPRING
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and ReportWatch - Unlimited reports Subscriptions
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	ReportWatch - Unlimited reports Subscriptions
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	2
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	May 2010	Aug 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	ReportWatch - Unlimited reports Subscriptions
the world	#1	Not ranked
cloud voice	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
email alerts	Not ranked	#6
report	Not ranked	#12

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

ReportWatch - Unlimited reports Subscriptions

ReportWatch allows you to monitor your business with unlimited subscriptions to Salesforce Reports (Standard and Custom Report Types supported) - You can easily create, edit or delete a subscription from your personnal Dashboard and keep track of the reports you are subscribed to - You can set specific conditions for your subscription Alerts - All your data stays in Salesforce, there is no third-party risk associated with our App 🞸🞸 ReportWatch is the only app that allows you to setup conditional alerts with no limitations 🞸🞸

Top keywords

alerts2×2.38%
allows2×2.38%
reports2×2.38%
reportwatch2×2.38%
salesforce2×2.38%
subscription2×2.38%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and ReportWatch - Unlimited reports Subscriptions offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; ReportWatch - Unlimited reports Subscriptions starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

Vonage Premier for Salesforce Voice Contact Center and CTI (4.9★, 1,042 reviews) and ReportWatch - Unlimited reports Subscriptions (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize broader integrations; ReportWatch - Unlimited reports Subscriptions is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Vonage Premier for Salesforce Voice Contact Center and CTI vs ReportWatch - Unlimited reports Subscriptions

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

ReportWatch - Unlimited reports Subscriptions

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or ReportWatch - Unlimited reports Subscriptions?

See full keyword rankings, install trends, and weekly alerts

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