Is Vonage Premier for Salesforce Voice Contact Center and CTI or B2B CPQ Configurator cheaper?

B2B CPQ Configurator is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). B2B CPQ Configurator aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

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Vonage Premier for vs B2B CPQ Configurator — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs B2B CPQ Configurator

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	B2B CPQ Configurator
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Allow configuration of product bundles in B2B Commerce.”55 chars
Description	1144 / 2000 chars57% used	942 / 2000 chars47% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Salesforce Labs
Listed	May 22, 2010	January 6, 2021
Last updated

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and B2B CPQ Configurator
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	B2B CPQ Configurator
Rating	★ 4.9 ★	2.0 ★
Total reviews	★ 1k	3
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 3	2
Languages	1 supported	1 supported
Listed since	May 2010	Jan 2021

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	B2B CPQ Configurator
cloud seamlessly integrate	#1	Not ranked
the world	#1	Not ranked
cloud voice	#1	Not ranked
product configurator	Not ranked	#2

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

B2B CPQ Configurator

Allow configuration of product bundles in B2B Commerce. The following set up is required to get the bundle component working in a B2B Community: 1. To get products to show in grid: - CPQ Product Configuration type set to Always or Allowed - All products have an active pricebook entry - All product options need default quantity set 2. The following permissions need to be enabled for the profile of the B2B storefront user/profile: Apex Class Access: - Give user or profile access to following Apex class: TestCommerceCart CPQ Access: OPTION 1 - Give user the following permission set: CPQ Community User OPTION 2 - CPQ Objects -> Configuration Attribute -> Quote -> Price Rule -> Product Feature -> Product Option -> Product Rule - Apex class -> TestCommerceCart NOTE: NEED CPQ LICENSE Nested bundles are not supported Post Installation Instructions: Further documentation under Customization Guides

Top keywords

product6×4.08%
cpq5×3.40%
following4×2.72%
set4×2.72%
user4×2.72%
access3×2.04%
apex3×2.04%
apex class3×2.04%
b2b3×2.04%
class3×2.04%

Vonage Premier for Salesforce Voice Contact Center and CTI vs B2B CPQ Configurator

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

B2B CPQ Configurator

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or B2B CPQ Configurator cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or B2B CPQ Configurator?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or B2B CPQ Configurator?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or B2B CPQ Configurator?

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