Is Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT cheaper?

Project Management Tool - PMT is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; Project Management Tool - PMT is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Project Management Tool - PMT aligns more with early-stage and growth-mode stores (45 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs Project Management — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Project Management Tool - PMT

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Project Management Tool - PMT
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Easily structure your projects & monitor progress to: • make informed business decisions • track benefits & proactively respond to project risks • manage commitments & deliverables • foster collaboration & transparency CHATTER ACTIVATION IS NEEDED”249 chars
Description	1144 / 2000 chars57% used	777 / 2000 chars39% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Salesforce Labs
Listed	May 22, 2010

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Project Management Tool - PMT
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Project Management Tool - PMT
Rating	★ 4.9 ★	3.6 ★
Total reviews	★ 1k	45
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 4
Languages	1 supported	1 supported
Listed since	May 2010	Feb 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Project Management Tool - PMT's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Project Management Tool - PMT offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 45), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Project Management Tool - PMT's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Project Management Tool - PMT's 45-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Project Management Tool - PMT audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Project Management Tool - PMT
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
gantt chart	Not ranked	#11
projects	Not ranked	#12

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Project Management Tool - PMT

The Project Management Tool provides a global view of your project portfolio to better manage and monitor projects, and project resources. PMT is an application built on the Salesforce platform that facilitates project organization through programs, phases, and tasks. Core project management features include: * mass creation and updating of records * reminders and notifications * issue tracking and resolution * resource allocation and availability * real-time reports and dashboards * mobile-ready *NEW* templates for easy project creation *NEW* Gantt chart for visibility into project timelines PMT is proven to be effective with large cross-functional, multi-year projects. Anyone can successfully deliver a project with PMT. Come be a part of this journey with us!

Top keywords

project8×7.41%
pmt3×2.78%
creation2×1.85%
management2×1.85%
project management2×1.85%
projects2×1.85%

Vonage Premier for Salesforce Voice Contact Center and CTI vs Project Management Tool - PMT

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Project Management Tool - PMT

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Project Management Tool - PMT?

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Which works better for small vs large Salesforce AppExchange stores?

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