Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector?

It depends on what you're optimizing for. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) fits better if you prioritize rating consistency; AppShark Connect- Salesforce QuickBooks Connector is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has more onboarding documentation maturity (1,042 reviews vs 8), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). AppShark Connect- Salesforce QuickBooks Connector aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage for Service vs AppShark Connect — Salesforce

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs AppShark Connect- Salesforce QuickBooks Connector

Side-by-side comparison · 24 data points

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	AppShark Connect- Salesforce QuickBooks Connector
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“AppShark Connect is a powerful two-way integration solution that connects Salesforce and ERPs including QuickBooks, FreshBooks, NetSuite, Epicor, SAP, Dynamics, Foundation, Wave apps etc.”187 chars
Description	1144 / 2000 chars57% used	964 / 2000 chars48% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	AppShark Software, Inc.
Listed	May 22, 2010

At a glance

9 metrics · auto-computed

Feature comparison between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and AppShark Connect- Salesforce QuickBooks Connector
Metric	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	AppShark Connect- Salesforce QuickBooks Connector
Rating	★ 4.9 ★	4.5 ★
Total reviews	★ 1k	8
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	May 2010	Apr 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs AppShark Connect- Salesforce QuickBooks Connector's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid, AppShark Connect- Salesforce QuickBooks Connector at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,042 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AppShark Connect- Salesforce QuickBooks Connector's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise merchants with specific feature requirements should evaluate both — AppShark Connect- Salesforce QuickBooks Connector's 8-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit • AppShark Connect- Salesforce QuickBooks Connector audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	AppShark Connect- Salesforce QuickBooks Connector
cloud seamlessly integrate	#1	Not ranked
cloud voice	#1	Not ranked
the world	#1	Not ranked
erp data accounts	Not ranked	#9
netsuite	Not ranked	#12

9. App details

Long-form description · keyword frequency

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

AppShark Connect- Salesforce QuickBooks Connector

Integrate Salesforce with various ERPs and small business accounting systems with this managed package that can get you up and running in no time! This package helps you drive productivity of your Salesforce users by giving them visibility into accounting/ERP data right in Salesforce instead of switching between systems or waiting for someone to provide the data. You can configure the direction of the sync process, choose data from objects and fields that are of interest to your team and how often the updates should run. The package comes pre-configured with objects & field mappings for the following accounting and ERP systems. It is a great starting point, but can be customized it to fit your needs with the help of our implementation team. • QuickBooks • NetSuite • Epicor • Acumatica • MS Dynamics 365 Business Central • Foundation Software • SAP Business One • FreshBooks • Wave Find more details at https://www.appshark.com/salesforce-connectors

Top keywords

accounting3×2.01%
business3×2.01%
data3×2.01%
package3×2.01%
salesforce3×2.01%
systems3×2.01%
erp2×1.34%
objects2×1.34%
team2×1.34%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs AppShark Connect- Salesforce QuickBooks Connector

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

1. Listing metadata

AppShark Connect- Salesforce QuickBooks Connector

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 0 changes

AppShark Connect- Salesforce QuickBooks Connector · 1 changes

9. App details

Frequently asked

Is Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector cheaper?

Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector?

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector?

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or AppShark Connect- Salesforce QuickBooks Connector?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and AppShark Connect- Salesforce QuickBooks Connector?