Is Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and Dell PowerProtect Backup Services offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; Dell PowerProtect Backup Services starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; Dell PowerProtect Backup Services is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Dell PowerProtect Backup Services aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs Dell PowerProtect — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Dell PowerProtect Backup Services

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Dell PowerProtect Backup Services
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Dell PowerProtect Backup Services is complete data management solution for Salesforce. Combining data protection, sandbox seeding, and archiving to automate tedious tasks for enhanced protection, increased efficiency and lower cost of ownership.”245 chars
Description	1144 / 2000 chars57% used	1136 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Druva
Listed	May 22, 2010

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Dell PowerProtect Backup Services
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Dell PowerProtect Backup Services
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	May 2010	Jun 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Dell PowerProtect Backup Services's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Vonage Premier for Salesforce Voice Contact Center and CTI at paid, Dell PowerProtect Backup Services at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Dell PowerProtect Backup Services's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Dell PowerProtect Backup Services's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Dell PowerProtect Backup Services audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Dell PowerProtect Backup Services
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
backup and fast	Not ranked	#8

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Dell PowerProtect Backup Services

DISCOVER THE FASTEST WAY TO MIGRATE DATA INTO SANDBOXES. Dell PowerProtect Backup Services provides quality development and testing environments to companies looking to customize Salesforce. Don't be reliant on only full sandboxes only, take advantage of the plethora of development environments provided by Salesforce. Dell PowerProtect Backup Services helps improve your testing and reduce development time. Dell PowerProtect Backup Services works with all standard and custom objects and maintains all parent/child (master detail & lookup) relationship during a data copy. Utilizing advanced PK chunking and parallel methods, Dell PowerProtect Backup Services can migrate data faster than the Bulk API. It has never been easier to populate sandboxes with data. POPULAR FEATURES: - 100% native - Connect to unlimited amounts of environments - Save data select as data templates to reuse - Works with attachments, content, knowledge, chatter - Include unlimited number of children - External IDs to prevent duplicate records - Detect circular references - Perfect for org merges/org splits - No more spreadsheets or scripts

Top keywords

data6×3.59%
backup4×2.40%
backup services4×2.40%
dell4×2.40%
dell powerprotect4×2.40%
dell powerprotect backup4×2.40%
powerprotect4×2.40%
powerprotect backup4×2.40%

Vonage Premier for Salesforce Voice Contact Center and CTI vs Dell PowerProtect Backup Services

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Dell PowerProtect Backup Services

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Dell PowerProtect Backup Services?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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