Vonage Premier for vs PunchOut SF-Connect — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs PunchOut SF-Connect by Supplier Solutions | PunchOut Integration

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	PunchOut SF-Connect by Supplier Solutions \| PunchOut Integration
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“The PunchOut SF-Connect™ App links your customers to your Salesforce B2B storefront. Any customer using a Spend Management or eProcurement system with PunchOut requirements can shop your catalog via the only PunchOut Ready® certified App for Salesforce.”253 chars
Description	1144 / 2000 chars57% used	438 / 2000 chars22% used
Screenshots	—	—
Languages	en	enfres
Platforms	Shopify	Shopify
Developer	Vonage	Supplier Solutions

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and PunchOut SF-Connect by Supplier Solutions | PunchOut Integration
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	PunchOut SF-Connect by Supplier Solutions \| PunchOut Integration
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	3
Languages	1 supported	3 supported
Listed since	May 2010	Jun 2025

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs PunchOut SF-Connect by Supplier Solutions | PunchOut Integration's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Vonage Premier for Salesforce Voice Contact Center and CTI at paid, PunchOut SF-Connect by Supplier Solutions | PunchOut Integration at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. PunchOut SF-Connect by Supplier Solutions | PunchOut Integration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — PunchOut SF-Connect by Supplier Solutions | PunchOut Integration's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • PunchOut SF-Connect by Supplier Solutions | PunchOut Integration audit

Listed	May 22, 2010	June 11, 2025

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	PunchOut SF-Connect by Supplier Solutions \| PunchOut Integration
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
cloud voice	#1	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

PunchOut SF-Connect by Supplier Solutions | PunchOut Integration

The PunchOut SF-Connect™ App connects your customers to your Salesforce B2B storefront. Now any customer that utilizes a Spend Management System (SMS), or eProcurement system with PunchOut requirements will be able to shop your catalog via the only PunchOut Ready® certified App connected to Salesforce. Join the other Fortune 500® customers already using our connectors to expand your customer base and strengthen your selling channels.

Top keywords

punchout3×4.62%
customer2×3.08%
customers2×3.08%
salesforce2×3.08%
system2×3.08%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and PunchOut SF-Connect by Supplier Solutions | PunchOut Integration offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; PunchOut SF-Connect by Supplier Solutions | PunchOut Integration starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; PunchOut SF-Connect by Supplier Solutions | PunchOut Integration is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). PunchOut SF-Connect by Supplier Solutions | PunchOut Integration aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Vonage Premier for Salesforce Voice Contact Center and CTI vs PunchOut SF-Connect by Supplier Solutions | PunchOut Integration

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

PunchOut SF-Connect by Supplier Solutions | PunchOut Integration

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or PunchOut SF-Connect by Supplier Solutions | PunchOut Integration?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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