Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Ivy Direct Store Delivery for Consumer Packaged Goods aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs Ivy Direct Store — Salesforce

Ivy Direct Store Delivery for Consumer Packaged Goods vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Ivy Direct Store Delivery for Consumer Packaged Goods

5.0·1reviews

Ivy DSD solution offers a powerful yet user-friendly interface. Attain faster goals with real-time updates and built-in intelligence, helping your field reps sell faster and outperform goals. It lets your business elasticity grow.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Ivy Direct Store Delivery for Consumer Packaged Goods
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Ivy DSD solution offers a powerful yet user-friendly interface. Attain faster goals with real-time updates and built-in intelligence, helping your field reps sell faster and outperform goals. It lets your business elasticity grow.”230 chars
Description	1144 / 2000 chars57% used	1161 / 2000 chars58% used
Screenshots	—	—
Languages	en	enfr
Platforms	Shopify	Shopify
Developer	Vonage	Ivy Mobility

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Ivy Direct Store Delivery for Consumer Packaged Goods
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Ivy Direct Store Delivery for Consumer Packaged Goods
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	1
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	2 supported
Listed since	May 2010	Feb 2018

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Ivy Direct Store Delivery for Consumer Packaged Goods
contact	#9	Not ranked
chatbot	#18	Not ranked
powerful forms	#49	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Ivy Direct Store Delivery for Consumer Packaged Goods

Ivy Mobility is a pioneer offering tech solutions for the consumer goods industries across 57+ countries. They digitize everyday activities in the distribution and supply chain to manage and scale sales of consumer-packaged goods. Ivy's ability to shift from a cloud platform to being enabled offline helps them work in various countries. With Ivy, automating your last-mile delivery, managing sales, inventory, stock checks, ordering transactions, and invoice generation are all seamless activities. Territory management can be done virtually, from van sales to presales and merchandising activities. Route optimization helps save time and resources for the manufacturer as optimization and tracking capabilities allow delivery agents and van sales to provide maximum efficiency. Ivy Mobility offers Sales Force Automation, Retail Execution, Distribution Management System, Route to Market Solution, Ivy Marketplace, Ivy Insights, and Ivy Eye. Ivy is supported on Salesforce, helping organizations integrate their data with Ivy, good scalability to the business. Ivy Mobility offers to be the single source of data that provides the single source of truth.

Top keywords

ivy9×5.39%
sales5×2.99%
activities3×1.80%
ivy mobility3×1.80%
mobility3×1.80%
countries2×1.20%
data2×1.20%
delivery2×1.20%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and Ivy Direct Store Delivery for Consumer Packaged Goods offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; Ivy Direct Store Delivery for Consumer Packaged Goods starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

Vonage Premier for Salesforce Voice Contact Center and CTI (4.9★, 1,042 reviews) and Ivy Direct Store Delivery for Consumer Packaged Goods (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize broader integrations; Ivy Direct Store Delivery for Consumer Packaged Goods is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Ivy Direct Store Delivery for Consumer Packaged Goods vs Vonage Premier for Salesforce Voice Contact Center and CTI

Ivy Direct Store Delivery for Consumer Packaged Goods

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

Ivy Direct Store Delivery for Consumer Packaged Goods · 1 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Ivy Direct Store Delivery for Consumer Packaged Goods?

See full keyword rankings, install trends, and weekly alerts

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