Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.
Top keywords
- call5×2.82%
- agents4×2.26%
- global4×2.26%
- data3×1.69%
- salesforce3×1.69%
- between2×1.13%
- call quality2×1.13%
- clear2×1.13%
- crm2×1.13%
- crystal2×1.13%
- crystal clear2×1.13%
- depend2×1.13%
Account Mapping, Partner Ecosystem Platform, Channels, Alliances, Partner Sales
PartnerTap gives partner, channel, and sales teams everything they need to automate account mapping, share and track partner pipeline in real-time, identify new whitespace sales opportunities, automate co-sell introductions, and enable co-sell collaboration across complex partner account teams. Customers use PartnerTap to uncover both new logo and expansion pipeline, and accelerate growth with all types of partners: ISVs, alliance partners, marketplace partners, resellers, distributors, TSDs, MSAs and sub-agents, MSPs, systems integrators, and cloud hyperscalers. Detailed data from PartnerTap is used to operationalize and scale up co-build, co-marketing, co-selling, and co-retention strategies. PartnerTap's Ecosystem Sales Platform includes digital clean rooms and robust data sharing controls that make it easy and safe for companies to securely share data with each other. PartnerTap data can be pushed into your Salesforce CRM so sales, marketing, and customer success teams can see this partner data where they already work. 100% native Salesforce CRM integrations, no third-party tools required.
Top keywords
- data5×3.27%
- partner4×2.61%
- partnertap4×2.61%
- sales4×2.61%
- partners3×1.96%
- teams3×1.96%
- account2×1.31%
- automate2×1.31%
