Is Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance cheaper?

Both Vonage Premier for Salesforce Voice Contact Center and CTI and Riskonnect ESG Governance offer paid plans only. Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid; Riskonnect ESG Governance starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; Riskonnect ESG Governance is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Riskonnect ESG Governance aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs Riskonnect ESG — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Riskonnect ESG Governance

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Riskonnect ESG Governance
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Riskonnect - Salesforce native ESG, Supply Chain Risk Management, Regulatory and Brand Compliance Management. Automated Data Management and Reporting.”150 chars
Description	1144 / 2000 chars57% used	467 / 2000 chars23% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Riskonnect
Listed	May 22, 2010	January 11, 2017

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Riskonnect ESG Governance
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Riskonnect ESG Governance
Rating	★ 4.9 ★	4.6 ★
Total reviews	★ 1k	8
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	May 2010	Jan 2017

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Riskonnect ESG Governance
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
supply chain	Not ranked	#1
supply	Not ranked	#1

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Riskonnect ESG Governance

ENTERPRISE ESG GOVERNANCE SOLUTION BUILT ON SALESFORCE Riskonnect provides an enterprise-grade ESG data management and reporting platform - built natively on Salesforce - that enables automated data exchange, analysis, reporting, and compliance management. ADVANCED SOLUTIONS FOR YOUR SUPPLY CHAIN Riskonnect increases the efficiency and effectiveness of your supply chain programs. Gain visibility. Accelerate collaboration. Boost productivity. Increase compliance.

Top keywords

chain2×3.45%
compliance2×3.45%
data2×3.45%
esg2×3.45%
management2×3.45%
reporting2×3.45%
riskonnect2×3.45%
salesforce2×3.45%
supply2×3.45%
supply chain2×3.45%

Vonage Premier for Salesforce Voice Contact Center and CTI vs Riskonnect ESG Governance

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Riskonnect ESG Governance

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Riskonnect ESG Governance?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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