Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.
Top keywords
- call5×2.82%
- agents4×2.26%
- global4×2.26%
- data3×1.69%
- salesforce3×1.69%
- between2×1.13%
- call quality2×1.13%
- clear2×1.13%
- crm2×1.13%
- crystal2×1.13%
- crystal clear2×1.13%
- depend2×1.13%
Spinify
Key Features: - AI-enhanced achievement recognition - Full gamification with points, tiers, badges - 300+ competition & contest leaderboard designs - Co-branded, personalizable TV displays - Comprehensive coaching & performance tools - Multi-metrics on one screen - Player goal predictions - Real-time Salesforce activity announcements Real Results: +19% revenue growth - Ray White +43% increase revenue - Achilles 2x Monthly meetings booked - Druva Impressed Customers: "Spinify has given us instant feedback, made performance management simpler, and helps us acknowledge our top performers.👌" -Harcourts "We are achieving our goals because we now know exactly where we are and where we want to go-- Spinify gives us the map and the "you are here" landmark." -eFileCabinet Boost sales performance, motivation, and engagement with AI-powered gamification that celebrates wins, tracks KPIs in real time, and turns goals into growth. [sales performance, AI, productivity, motivation, recognition, real-time, badges, leaderboard, coaching, metrics, KPI, goal, focus, motivate, growth, real estate, engagement, celebrate, competition, engage, contest, scoreboard, TV, sales screen]
Top keywords
- performance4×2.47%
- growth3×1.85%
- real3×1.85%
- sales3×1.85%
- badges2×1.23%
- coaching2×1.23%
- competition2×1.23%
- contest2×1.23%
