Partner Contact Center Powered by Vonage vs PeopleLinx

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

LinkedIn, Twitter, and other social networks don't integrate into your company's sales process, activity history, and sales metrics. Solve that problem today with PeopleLinx! Key features include: ✓ Optimization of sales reps' social profiles ✓ Creation of relevant social networks that include prospects and customers ✓ Seamless Salesforce integration--no separate website or login! ✓ Email notifications to drive adoption ✓ Social activity captured in Salesforce Activity History ✓ Out-of-the-box reports correlating social activity with sales wins ✓ Salesforce1 integration for full mobile availability About PeopleLinx PeopleLinx was founded by early LinkedIn employees who recognized that sales organizations need help using social networks scalably, effectively, and measurably. We were named a Gartner Cool Vendor and winner of Richardson's Richy Award for social selling. Customers include Fortune 500 leaders in financial services, high-tech, and professional services.