Partner Contact Center Powered by Vonage vs Ambition

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

YOUR BIGGEST REVENUE PROBLEMS, SOLVED: - Lack of visibility into progress against goals until it's too late (missed quota) - Low energy on the floor, resulting in missed numbers - High rep turnover - Inconsistent, ineffective coaching due to lack of time, tools and training ROI COMES EASY + Allegis: 20% increase in closed won deals + West: 22% increase in sales/hour + Demandbase: 31x increase in meetings booked by phone/week WHAT OTHERS ARE SAYING + Top 20 Sales Software, G2 + G2 Leader: Sales Performance, Sales Coaching, Sales Gamification OUR CUSTOMERS LOVE US (AND WE LOVE THEM BACK) + ”Increased daily call volume 30%, with zero negative feedback from my reps. Transparency & real-time feedback loops have improved daily productivity for managers & reps alike.” -Lyft + “We had TVs before, but no one was even looking at them. With Ambition, we've got data integrity, & we have buy-in from our reps.“ -Phoenix Suns + “We purchased Ambition because we wanted to change culture on our sales floor, so SDRs would rely more on calls. Ambition has permeated our weekly culture. Now, our team knows it’s all about calling.” -Demandbase