Partner Contact Center Powered by Vonage vs TelCloud Managed Services PSA

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Are you an IT VAR or MSP, a Landscaper, Carper Cleaner, Pest Control, Cleaning Service, Pet Walker or any other type of business providing services to residences? If yes, this is the best app for you anywhere. Running on salesforce.com TelCloud Managed Services PSA supports the use of 1099 contractors beautifully. They gain access to the system with the economical Communities Partner Licenses, so you costs stay low. It's an End to End app. From Lead gen to Commissions paid to your reps. It's fully complete. Telcloud is a faith-based Christian company here to serve you. This is the perfect app for small businesses providing on-site home services because it is up so fast and does so much. As it's complete you don't need to hire an expensive consultant to design and build it for you. If you want it customized further, you can do it or we can do it for you. It does: - Work orders to the mobile device - Dispatch scheduling - Credit Card Swipe on Site and/or Invoice Billing - Recurring events - Automated customer notices Much More. Call: (843) 321-4216 for more info.