Is Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?

Vonage Premier for Salesforce Voice Contact Center and CTI (4.9★, 1,042 reviews) and link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Vonage Premier for vs link|that Cube - CTI — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“The link\|that Cube is a CTI middleware which integrates all communication channels into your Sales & Service Cloud. It consists of flexible interfaces for all PBX/ ACD systems and can be used with the SF Classic, Console and Lightning Experience.”246 chars
Description	1144 / 2000 chars57% used	570 / 2000 chars28% used
Screenshots	—	—
Languages	en	enfrdezh_TW
Platforms	Shopify	Shopify
Developer	Vonage	YouCon GmbH

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	3
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	4 supported
Listed since	May 2010	Oct 2014

AppRanks verdict

Generated from live data on this page

Vonage Premier for Salesforce Voice Contact Center and CTI and link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Vonage Premier for Salesforce Voice Contact Center and CTI at paid, link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Listed	May 22, 2010	October 10, 2014

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
server	Not ranked	#5
rss feed	Not ranked	#11

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

The link|that Cube was designed to make customer relations on all channels of your PBX and Call Center solution more efficient. Providing crucial information at the correct moment to your employees will speed up your sales and service processes immediately. Particular - but not exclusive - global companies with large-scaled customer sales/ service units and heterogenous system architectures benefit from it. The link|that Cube reduces costs, minimizes TCO, improves productivity, allows a 360° client view and results in the end in a much better customer journey.

Top keywords

customer3×3.41%
cube2×2.27%
link2×2.27%
link that cube2×2.27%
sales2×2.27%
service2×2.27%

Vonage Premier for Salesforce Voice Contact Center and CTI vs link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?

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More popular comparisons

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more?