Partner Contact Center Powered by Vonage vs ScanBizCards

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Backup & Restore: The business contact manager doubles as a contacts manager, helping you to organize contacts. The app offers cloud backup for iOS and Android devices so all your scanned cards can be uploaded to iCloud and Google Drive. If you lose or change your phone, you can restore your scanned cards on your new phone. Admin Role: Your admins can control licenses through a corporate Salesforce account and manage individual ScanBizCards user features. Features: - Add new connections in an instant with fast, accurate conference badge and business card scanning - Batch scan multiple business cards - Easily export contacts / scans to new or existing customer accounts - Customize any / all captured fields - Export multiple cards to Salesforce simultaneously - Easily assign lead owners to new contacts before exporting to Salesforce - Assign contacts / leads to specific campaigns with a single tap - Have admin panel that offers custom control over all associated apps used by your sales reps - Prevent import of pre-existing contacts into your Salesforce records. Now available for Salesforce1.