Partner Contact Center Powered by Vonage vs Data.com Premium Reports

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

The prebuilt dashboard includes the following reports: * D&B Companies by # of Employees Total * D&B Companies by Annual Sales Volume * D&B Companies by Business Family Members * D&B Companies by Delinquency Risk * D&B Companies by Global Ultimate D-U-N-S * D&B Companies by Legal Structure * D&B Companies by Location Type * D&B Companies by Ownership Type * D&B Companies by Primary NAICS * D&B Companies by Primary SIC * D&B Companies with Leads by Primary SIC Please note that this app is designed for Salesforce Data.com customers with Premium Clean and/or Premium Prospector licenses. Customers with Performance Edition must have purchased Data.com Premium Add-on for Performance Edition.