Partner Contact Center Powered by Vonage vs Field Recon

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Ownership & Accountability: Team members have access to only those areas necessary for their duties. Plus, you'll never have to guess who was at the job site, when. Timelines: Set jobsite priorities, deliveries and more to make sure everything and everyone is in sync. Stay Connected: Connect operations with jobsite day-to-day updates and change orders. Make sure the small details never get lost in the shuffle and cost you money. Increase Billings: Make sure those few extra hours your team sat waiting for another crew to finish get accounted for and billed. Cut Waste and Increase Profit: Easily track expenditures, change orders and more to improve bidding and general decision making. Simple Enough to be Used: The only application available that is complex enough to handle your needs and simple enough for jobsite users to actually use. Official App of Construction Sites Nationwide Stay Up to Date Anywhere: Mobile ready app