Partner Contact Center Powered by Vonage vs LinkedIn Integration for Salesforce by Ebsta

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Ebsta's Chrome Extension helps thousands of Salesforce users to view, edit and update Salesforce records from within LinkedIn. ✓ Get automatically alerted to matching Salesforce records as you browse LinkedIn ✓ View, edit and update Salesforce records alongside LinkedIn profiles ✓ Log Calls, Create Tasks, Manage Opportunities and more ✓ Supports Custom Objects and Fields out-of-the-box ✓ Works with Jobscience, Talent Rover and Connexys ✓ Integrations with 50+ websites - including Zoominfo, Indeed, Monster, Xing and more. ✓ Install in less than 10 seconds ✓ Join over 10,000 Salesforce users Ebsta automatically cross-references Salesforce as you browse LinkedIn profiles to provide you with a snapshot view of the Salesforce record - including custom fields and objects, tasks, opportunities, accounts and more. Ebsta works on over 50 leading websites, including social media (such as LinkedIn, Twitter and Xing), prospecting websites (such as Zoominfo and Crunchbase) and job boards (like Career Builder, Indeed, Reed, Dice and Monster). Ebsta works out-of-the-box and takes less than 10 seconds to install. It also integrates with Jobsicence, Talent Rover and Connexys.