Partner Contact Center Powered by Vonage vs SkyVisualEditor VF - Drag & Drop page customization and enhanced UI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

SkyVisualEditor is a user-friendly tool which helps you to easily create custom Salesforce Visualforce pages with an optimal UI. For example, by simply following a wizard to select objects and fields, you can build a form to input multiple objects at the same time – a solution to a common problem that cannot be made with Salesforce standard functionality. Another feature SkyVisualEditor offers is called the "Free Layout". If you are used to Excel or a specific paper format and would like to migrate to Salesforce, this is the layout for you. Set your legacy format as a background for the page and drag & drop fields whatever you like over the top. The new Wizard template allows you to split complex objects into multiple screens. Keep a clean UI and guide your users to input only the necessary information, decreasing time while increasing accuracy and satisfaction!