Partner Contact Center Powered by Vonage vs OpenText Cloudally Backup - Salesforce.com

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

30,000+ CUSTOMERS SECURE THEIR DATA WITH OPENTEXT CLOUDALLY SINCE 2011 We offer unbeatable terms for Salesforce backup with easy proven restore. Start the conversation - Get in touch: sales@cloudally.com - Unlimited Data Retention - OpenText Cloudally Backup provides unlimited secure Amazon S3 storage for scalability so you never have to worry about storage limitations. Or, BYOS. -Control Your Data - Restore Export your archived data for migration, custom views and historical search. -Business Continuity and Compliance: Secure online data archives enable you to restore or view critical data for business continuity and compliance. HIPAA compliant. -Safe and Secure: Your Salesforce account credentials are not stored or accessed by OpenText Cloudally Backup and your backup is encrypted for secure storage. OpenText Cloudally Backup runs on AWS for high availability, reliability and scalability. ISO 27001 certified. oAuth, GDPR & HIPPA compliant. -Scalable and cost-effective: Take OpenText Cloudally Backup for a spin with our 14-day free trial no credit card required! Our simple pricing plan with unlimited storage easily scales. Updated Online SaaS Version Release ©2026