Partner Contact Center Powered by Vonage vs Data Cleanser

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Salesforce duplicate management should be simple. Stratus Data Cleanser helps teams find, review, and merge duplicate records across Accounts, Contacts, Leads, and custom objects—without exporting customer data or relying on external processing. THE ONLY FULLY NATIVE SALESFORCE DEDUPLICATION SOLUTION ● All duplicate processing stays on the Salesforce Platform ● Support for standard and custom objects ● Build matching rules, filters, and master-record scoring ● Find duplicates using exact, fuzzy, first-5-letter, and word-mapping logic ● Review matched records and select the best value for each field ● Mass merge duplicate groups with confidence ● Compare groups of up to 14 matched records before merging ● Automatically reparent related Salesforce records ● Monitor duplicates, completed merges, and data quality with native reports and dashboards ● Improve trusted data for reporting, automation, Einstein, and Agentforce ● Optional Rollback add-on restores merged records, related child records, and Salesforce file links ● Responsive customer service and support INSTALL FREE—THIS IS NOT A TIME-LIMITED TRIAL Install the complete Data Cleanser app in your production org with all core