Bot 360 vs SMS Magic & Conversive | Conversational Messaging
Side-by-side comparison · 24 data points
SMS Magic & Conversive | Conversational Messaging
Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.
Shopifypaid
At a glance
| Metric | SMS Magic & Conversive | Conversational Messaging | Bot 360 |
|---|---|---|
| Rating | 4.8 ★ | — |
| Total reviews | 1.1k | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 8 | 3 |
| Languages | 16 supported | 1 supported |
| Listed since | Mar 2010 | Jul 2018 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, SMS Magic & Conversive | Conversational Messaging is the stronger choice for most Salesforce AppExchange merchants — 4.8★ vs Bot 360's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Bot 360 offers a free tier (free) while SMS Magic & Conversive | Conversational Messaging starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. SMS Magic & Conversive | Conversational Messaging has the larger user base (1,133 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bot 360's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SMS Magic & Conversive | Conversational Messaging; mid-market and enterprise merchants with specific feature requirements should evaluate both — Bot 360's 0-review base may include the workflow context that matches your specific use case better than SMS Magic & Conversive | Conversational Messaging's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SMS Magic & Conversive | Conversational Messaging audit • Bot 360 audit
1. Listing metadata
Field-level data| SMS Magic & Conversive | Conversational Messaging | Bot 360 | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
SMS Magic & Conversive | Conversational Messaging
Bot 360
Paid #1
Default Plan
7
—
3. Features
As listed by each developerSMS Magic & Conversive | Conversational Messaging
- Engage anywhere, anytime. Promptly engage inbound inquiries and messages across touchpoints, time zones, regions and channels by using 24/7 response tools & bots.
- Drive intelligent messaging. Scale up meaningful engagement by integrating AI-assisted messaging with your tech stack. Involve a real person whenever needed.
- Ensure full accountability. Prevent spam and security breaches by enforcing checks on the consent and content of outgoing messages. Ensure compliant messaging.
- Easily integrate Multichannel Messaging (SMS, MMS, Chat WhatsApp, Instagram) capabilities.
- Compliance Management: Effectively manages opt-in/Opt-out compliances. Helps you with 10DLC registration.
- Efficient Onboarding: One-click installation streamlines setup, enabling you to start benefiting from multichannel messaging quickly.
- Full assistance on messaging infrastructure setup (Short Code, TFN, 10DLC.) Bring your own Provider and plug into SMS Magic messaging infrastructure. (Messaging registration costs for Short Code, TFN, 10DLC, and WhatsApp are additional.)
- SMS Magic ensures you stay fully compliant with privacy and regulatory requirements with built-in controls to always comply with TCPA, GDPR, CCPA, and CASL messaging regulations for WhatsApp, Facebook Messenger, and text.
Bot 360
- Easily Customizable with CLICKS not CODE.
- Easily Configurable to show the products that you wanted to personalize for your bot users.
- Single stop shop for sales and service related use case and can be extended for other streams as well.
4. Categories & rankings
Shared categories on the same row · in-category position inlineSMS Magic & Conversive | Conversational Messaging
Bot 360
Marketing#2 of 915
—
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Customer Service#484 of 1.1k
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | SMS Magic & Conversive | Conversational Messaging | Bot 360 |
|---|---|---|
| jotform | #8 | Not ranked |
| Inquiry Form | #15 | Not ranked |
| poll | #16 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsSMS Magic & Conversive | Conversational Messaging · 3 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
Bot 360 · 1 changes
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequencySMS Magic & Conversive | Conversational Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Bot 360
Bot 360 try to make sure, You don't leave your brand visitors in the web and help you to convert the visitors to leads. In addition to that, it also helps your users to raise support cases and help them track the status of the case. The bot comes up with an embed html mark to put in your current website or anywhere else in the web. In addition to that, It can also be placed on any salesforce community. The package is fully built with low code and high clicks by making use of salesforce powerful builders across the platform which would help your administrators to customize very easily with no or little less knowledge on coding to your business needs.
Top keywords
- addition2×1.64%
- bot2×1.64%
- salesforce2×1.64%
- visitors2×1.64%
- web2×1.64%
Frequently asked
Common questions about this comparisonIs SMS Magic & Conversive | Conversational Messaging or Bot 360 cheaper?
Bot 360 is the cheaper option — it offers a free plan (free). SMS Magic & Conversive | Conversational Messaging starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Should I choose SMS Magic & Conversive | Conversational Messaging or Bot 360?
It depends on what you're optimizing for. SMS Magic & Conversive | Conversational Messaging fits better if you prioritize rating consistency; Bot 360 is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, SMS Magic & Conversive | Conversational Messaging or Bot 360?
Both apps are one-click installs from the Salesforce AppExchange marketplace. SMS Magic & Conversive | Conversational Messaging has more onboarding documentation maturity (1,133 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
SMS Magic & Conversive | Conversational Messaging typically suits early-stage and growth-mode stores based on its review-base composition (1,133 reviews). Bot 360 aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between SMS Magic & Conversive | Conversational Messaging and Bot 360?
Migration support varies by app and category. SMS Magic & Conversive | Conversational Messaging and Bot 360 both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bot 360" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.