SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
RWS Translation for Knowledge
Huge volumes of Knowledge Article content are often translated with a very manual and fragmented process. Typically, individual users extract content, send it to third party agencies for translation, and then manually import it back into Salesforce. The Trados Connector for Salesforce Knowledge allows users to easily send content for translation, approve costs and track progress without having to leave the Salesforce platform. Users can now easily deliver high quality translations in their local markets on a global scale. With the Trados Connector for Knowledge you get: • An easy-to-use translation platform embedded within your Salesforce platform. • Cost savings from leveraging smart translation memories and you never paying to translate something twice. • Ability to access RWS’s Machine Translation for enhanced productivity or ‘no touch’ translation. • Access on any device wherever you are, with a multi-channel experience available via browser, mobile or tablet. • Support for RWS Translation Management technology, including Trados, TMS, Managed Translation and WorldServer.
Top keywords
- translation8×5.16%
- salesforce4×2.58%
- content3×1.94%
- knowledge3×1.94%
- platform3×1.94%
- trados3×1.94%
- users3×1.94%
- access2×1.29%
- connector