Side-by-side comparison · 24 data points
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| SMS Magic & Conversive | Conversational Messaging | Reference Management for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.
| Metric | SMS Magic & Conversive | Conversational Messaging | Reference Management for Salesforce |
|---|---|---|
| Rating | 4.8 ★ | ★ 4.8 ★ |
| Total reviews | ★ 1.1k | 89 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 8 | 6 |
| Languages | 16 supported | 1 supported |
| Listed since | Mar 2010 | Jan 2014 |
SMS Magic & Conversive | Conversational Messaging and Reference Management for Salesforce are evenly matched on rating (4.8★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: SMS Magic & Conversive | Conversational Messaging at paid, Reference Management for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. SMS Magic & Conversive | Conversational Messaging has the larger user base (1,134 reviews vs 89), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Reference Management for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SMS Magic & Conversive | Conversational Messaging audit • Reference Management for Salesforce audit
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| Keyword | SMS Magic & Conversive | Conversational Messaging | Reference Management for Salesforce |
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| jotform | #7 | #99 |
Both SMS Magic & Conversive | Conversational Messaging and Reference Management for Salesforce offer paid plans only. SMS Magic & Conversive | Conversational Messaging starts at paid; Reference Management for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
SMS Magic & Conversive | Conversational Messaging (4.8★, 1,134 reviews) and Reference Management for Salesforce (4.8★, 89 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. SMS Magic & Conversive | Conversational Messaging fits better if you prioritize broader integrations; Reference Management for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. SMS Magic & Conversive | Conversational Messaging has more onboarding documentation maturity (1,134 reviews vs 89), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SMS Magic & Conversive | Conversational Messaging typically suits early-stage and growth-mode stores based on its review-base composition (1,134 reviews). Reference Management for Salesforce aligns more with early-stage and growth-mode stores (89 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SMS Magic & Conversive | Conversational Messaging and Reference Management for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Reference Management for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.