Which works better for small vs large Salesforce AppExchange admins?

DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). Act On It - Free typically suits early-stage and growth-mode teams based on its published review base (20 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

DocuSign eSignature vs Act On It - Free — Salesforce

DocuSign eSignature for Salesforce vs Act On It - Free

Side-by-side comparison · 24 data points

DocuSign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

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1. Listing metadata

Field-level data

	DocuSign eSignature for Salesforce	Act On It - Free
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“Notify the right people when Salesforce work needs action. Act On It is a 100% native alerting platform for cases, leads, opportunities, SLAs and custom objects: real-time alerts, one actionable inbox, 30+ ready-made alerts, live in minutes.”241 chars
Description	1198 / 2000 chars60% used	1085 / 2000 chars54% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	en
Platforms	Salesforce	Salesforce
Developer	Docusign, Inc**	Overlay Apps ltd

At a glance

9 metrics · auto-computed

Feature comparison between DocuSign eSignature for Salesforce: The trusted eSignature solution and Act On It - Free
Metric	DocuSign eSignature for Salesforce: The trusted eSignature solution	Act On It - Free
Rating	4.5 ★	★ 5.0 ★
Total reviews	★ 4.6k	20
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	★ 6
Review velocity (30d)	0 new	—
Languages	12 supported	1 supported
Listed since	Mar 2010	Oct 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Act On It - Free is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs DocuSign eSignature for Salesforce: The trusted eSignature solution's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Act On It - Free offers a free tier (free) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 20), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Act On It - Free's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Act On It - Free; mid-market and enterprise admins with specific feature requirements should evaluate both — DocuSign eSignature for Salesforce: The trusted eSignature solution's 4,647-review base may include the workflow context that matches your specific use case better than Act On It - Free's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • Act On It - Free audit

Listed	March 7, 2010	October 12, 2023

Last updated	—	—

3. Features

As listed by each developer

DocuSign eSignature for Salesforce

Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.

Act On It - Free

What people are saying “If I could give 11 stars, I would. Amazing app.” "A 'hidden gem' on the AppExchange" — Salesforce Ben “What Salesforce alerts should be. Built my first in minutes.” “Changed how we handle SLAs. We’re finally proactive.”
One Actionable Inbox for Salesforce Work Everything your team needs to act on, in one searchable inbox. Visible until someone acts, actionable with a click. Preview, snooze, save, acknowledge or close alerts from anywhere in Salesforce or on mobile.
Proactive Alerts Monitor what changes, and what doesn't. Flag uncontacted leads, stalled opportunities, cases nearing SLA breach and growing queues. Notify the right person before work is missed.
Act Without Leaving the Inbox Every alert includes the right actions. Call, reply, approve, assign, comment or complete work from the inbox, on desktop or mobile.
Built-in Response Analytics See what happened after each alert: delivery, engagement, acknowledgement and response time from the moment the user was notified. Track sales follow-up, adoption, SLA compliance and responsiveness with no extra setup.
Technical Highlights 100% Native Salesforce – No data leaves your org Real-time alerts without costly platform events Works with standard and custom objects Trigger from Salesforce Flow for advanced use cases Respects security and sharing rules

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	DocuSign eSignature for Salesforce	Act On It - Free
and service	#1	Not ranked
standard and	#1	Not ranked
email to case	#1	Not ranked
maggie brings proactive	Not ranked	#6
your inbox	Not ranked	#7

7. Quality signals

Reviews · velocity · latest sentiment

Signal	DocuSign eSignature for Salesforce	Act On It - Free
Average rating	4.5 ★ (4.6k)	5.0 ★ (20)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

5 latest reviews · each app

DocuSign eSignature for Salesforce

8. App details

Long-form description · keyword frequency

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

Act On It - Free

We’re passionate Salesforce techies on a mission to fix an age-old problem: Important stuff gets missed. All the time. Why? Because the information your team needs is scattered everywhere - hidden behind tabs, buried in related lists, tucked away in reports and dashboards. People want to know: > What’s changed while I’ve been away? > What’s not happening that should be? > What have I forgotten to follow up on? > Who’s waiting on me to respond? And we thought… What if Salesforce had a built-in assistant that kept an eye on everything — and stepped in only when action was needed? Something that pulled everything that needs your attention into one organized, actionable place. Something that helped you catch what matters, before it slips. That idea turned into an obsession. That obsession became ... Act On It! Now, we help Salesforce teams stay focused, responsive, and productive - without the constant clicking, checking, or chasing. With Act On It, Salesforce becomes proactive. It notices things. It nudges you. It helps. And it does it all, right where you work.

Top keywords

salesforce4×2.23%
act2×1.12%
away2×1.12%
everything2×1.12%
obsession2×1.12%
something2×1.12%

DocuSign eSignature for Salesforce vs Act On It - Free

DocuSign eSignature for Salesforce

1. Listing metadata

Act On It - Free

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

DocuSign eSignature for Salesforce · 0 changes

Act On It - Free · 4 changes

7. Quality signals

5 latest reviews · each app

8. App details

Frequently asked

Is DocuSign eSignature for Salesforce: The trusted eSignature solution or Act On It - Free cheaper?

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Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or Act On It - Free?

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Which works better for small vs large Salesforce AppExchange admins?

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