Is DocuSign eSignature for Salesforce: The trusted eSignature solution or Zoom for Lightning cheaper?

Zoom for Lightning is the cheaper option — it offers a free plan (free). DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). Zoom for Lightning typically suits early-stage and growth-mode teams based on its published review base (24 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

DocuSign eSignature vs Zoom for Lightning — Salesforce

Zoom for Lightning vs DocuSign eSignature for Salesforce

Side-by-side comparison · 24 data points

Zoom for Lightning

2.5·24reviews

Collaborate seamlessly using Zoom’s integration with Salesforce Sales Cloud, Service Cloud, and CTI. Supercharge your productivity and enhance customer experiences by leveraging Zoom Workplace features directly in your Salesforce environment.

salesforcefree

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1. Listing metadata

Field-level data

	DocuSign eSignature for Salesforce	Zoom for Lightning
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“Collaborate seamlessly using Zoom’s integration with Salesforce Sales Cloud, Service Cloud, and CTI. Supercharge your productivity and enhance customer experiences by leveraging Zoom Workplace features directly in your Salesforce environment.”242 chars
Description	1198 / 2000 chars60% used	1180 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	en
Platforms	Salesforce	Salesforce
Developer	Docusign, Inc**	Zoom Video Communications, Inc.

At a glance

9 metrics · auto-computed

Feature comparison between DocuSign eSignature for Salesforce: The trusted eSignature solution and Zoom for Lightning
Metric	DocuSign eSignature for Salesforce: The trusted eSignature solution	Zoom for Lightning
Rating	★ 4.5 ★	2.5 ★
Total reviews	★ 4.6k	24
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	★ 8
Review velocity (30d)	0 new	—
Languages	12 supported	1 supported
Listed since	Mar 2010	Sep 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs Zoom for Lightning's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Zoom for Lightning offers a free tier (free) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 24), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zoom for Lightning's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Zoom for Lightning's 24-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • Zoom for Lightning audit

Listed	March 7, 2010	September 9, 2022

Last updated	—	—

3. Features

As listed by each developer

DocuSign eSignature for Salesforce

Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.

Zoom for Lightning

The Zoom for Lightning integration lets users schedule, start, and join Zoom Meetings within Salesforce, auto-log meeting details, view AI meeting summaries and streamline workflows, enhancing collaboration without switching platforms
Seamlessly manage sales calls, AI call summaries and auto-sync call notes with Zoom Phone and Salesforce Lightning integration for enhanced productivity
Automatically sync Zoom Webinar registrations and attendance with Salesforce campaigns. Sync participant engagement data like polls and Q&A questions to enhance lead insights and follow-up
Reduces post-call effort and time by automatically synchronizing customer data and history for each interaction with Zoom Contact Center
Leverage Zoom Contact Center to provide customers with a more personalized experience regardless of the channel they use
Zoom Revenue Accelerator is an AI-driven tool for sales teams that analyzes customer interactions, offering insights, coaching, and metrics to improve sales strategies and grow revenue faster
Automatically sync Zoom Events registration and attendance data with Salesforce campaigns. Send rich engagement data like polls and Q&A questions for targeting and lead follow-up
Easily schedule Zoom Meetings in Salesforce and auto-log details to boost productivity and streamline your sales and service workflows

Keyword	DocuSign eSignature for Salesforce	Zoom for Lightning
contact	#24	#119

6. Quality signals

Reviews · velocity · latest sentiment

Signal	DocuSign eSignature for Salesforce	Zoom for Lightning
Average rating	4.5 ★ (4.6k)	2.5 ★ (24)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

5 latest reviews · each app

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

Zoom for Lightning

Collaborate Happy using Zoom's native integration with Salesforce! With a few clicks, you can start a Zoom Meeting with your contacts and record your conversation in your Salesforce activity history. Schedule or start a Zoom Webinar, add leads and contacts as registrants, and track participation as a part of that contact's details. Use the Zoom Phone dialer to start and manage your Zoom Phone calls, automatically log call activity, and pop contacts directly from the Salesforce interface into Zoom Phone. Additionally, Zoom Contact Center users can save time using single sign-on credentials to login to their Zoom and Salesforce accounts simultaneously, while accessing a host of functionality. Close business faster: - Meet over video with customers - Easily manage your inbound and outbound sales calls with a soft Zoom Phone dialer and take notes during your call. - Automatically create Salesforce campaigns when Zoom Webinars are created and sync attendee information and webinar participation to contacts. - Receive inbound call notifications, access call history and address book, and sync the presence status between Zoom Contact Center and Salesforce Omni-Channel

Top keywords

zoom10×5.59%
salesforce6×3.35%
call4×2.23%
contacts4×2.23%
phone4×2.23%
zoom phone4×2.23%
start3×1.68%
activity2×1.12%

Zoom for Lightning vs DocuSign eSignature for Salesforce

Zoom for Lightning

1. Listing metadata

DocuSign eSignature for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is DocuSign eSignature for Salesforce: The trusted eSignature solution or Zoom for Lightning cheaper?

Which has better reviews, DocuSign eSignature for Salesforce: The trusted eSignature solution or Zoom for Lightning?

Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or Zoom for Lightning?

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