Side-by-side comparison · 24 data points
Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”
| DocuSign eSignature for Salesforce | ChatOOO | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | DocuSign eSignature for Salesforce: The trusted eSignature solution | ChatOOO |
|---|---|---|
| Rating | ★ 4.5 ★ | 4.5 ★ |
| Total reviews | ★ 4.6k | 17 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 12 supported | 1 supported |
| Listed since | Mar 2010 | Dec 2015 |
DocuSign eSignature for Salesforce: The trusted eSignature solution and ChatOOO are evenly matched on rating (4.5★ vs 4.5★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, ChatOOO offers a free tier (free) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ChatOOO's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • ChatOOO audit
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| Last updated | — | — |
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| Keyword | DocuSign eSignature for Salesforce | ChatOOO |
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| and service | #1 | Not ranked |
| standard and | #1 | Not ranked |
| email to case | #1 | Not ranked |
| chatter | Not ranked | #9 |
| Signal | DocuSign eSignature for Salesforce | ChatOOO |
|---|---|---|
| Average rating | 4.5 ★ (4.6k) | 4.5 ★ (17) |
| Rating distribution | 550% 40% 30% 20% 150% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
ChatOOO is the cheaper option — it offers a free plan (free). DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
DocuSign eSignature for Salesforce: The trusted eSignature solution (4.5★, 4,647 reviews) and ChatOOO (4.5★, 17 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
DocuSign eSignature for Salesforce: The trusted eSignature solution holds the higher average rating (4.5★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Loved Implementing Docusign for the Salesforce Customers We at Vedsphere have implemented DocuSign after carefully understanding our customers’ challenges around document signing and agreement management, and the results have been excellent. The seamless integration with Salesforce has helped us automate the entire c
Overpriced and Over complicated $40K for 3 years. Egregious and disgusting.
No reviews yet.
DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). ChatOOO typically suits early-stage and growth-mode teams based on its published review base (17 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. DocuSign eSignature for Salesforce: The trusted eSignature solution and ChatOOO both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChatOOO" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
