Chatter Delete Blocker vs SnapEngage Enterprise Chat
Side-by-side comparison · 24 data points
Chatter Delete Blocker
Helpful for Chatter compliance use cases, Chatter Delete Blocker allows administrator to block Chatter deletions. This application is highly customizable to suit a wide variety of use cases. It can block both Chatter feed posts and comments.
Shopifyfree
SnapEngage Enterprise Chat
We partner with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes.
Shopifypaid
At a glance
| Metric | SnapEngage Enterprise Chat | Chatter Delete Blocker |
|---|---|---|
| Rating | ★ 4.6 ★ | 4.0 ★ |
| Total reviews | 14 | ★ 30 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 3 | 2 |
| Languages | 12 supported | 1 supported |
| Listed since | Jan 2010 | May 2011 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, SnapEngage Enterprise Chat is the stronger choice for most Salesforce AppExchange merchants — 4.6★ vs Chatter Delete Blocker's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Chatter Delete Blocker offers a free tier (free) while SnapEngage Enterprise Chat starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SnapEngage Enterprise Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatter Delete Blocker's 30-review base may include the workflow context that matches your specific use case better than SnapEngage Enterprise Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SnapEngage Enterprise Chat audit • Chatter Delete Blocker audit
1. Listing metadata
Field-level data| SnapEngage Enterprise Chat | Chatter Delete Blocker | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
SnapEngage Enterprise Chat
Chatter Delete Blocker
Paid #1
Default Plan
26
—
3. Features
As listed by each developerSnapEngage Enterprise Chat
- Drive proven results for your business with SnapEngage. Our dedicated enterprise chat solution increases site conversion rates and improves customer satisfaction. SnapEngage meets advanced security requirements and offers award-winning client services.
- SnapEngage's robust, native integration with Salesforce automatically creates new leads or support cases when site visitors contact you. Integrates with existing workflows and populates Leads, Contacts, Cases, Chat Transcripts, and custom fields.
- In addition, we proudly offer: HIPAA and PCI-compliant messaging technology, omnichannel integrations (SMS-to-Chat, Facebook Messenger, WeChat, Tweet-to-Chat, etc), Call Me, co-browsing, proactive chat, permissions, access rules, Design Studio, and more.
Chatter Delete Blocker
- Fulfill compliance by disabling user's ability to delete Chatter data
- Settings are completely customizable by user or profile
4. Categories & rankings
Shared categories on the same row · in-category position inlineSnapEngage Enterprise Chat
Chatter Delete Blocker
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsSnapEngage Enterprise Chat · 1 changes
- Apr 13descriptionListing copy updated
Chatter Delete Blocker · 1 changes
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequencySnapEngage Enterprise Chat
SnapEngage is the premier omnichannel customer engagement platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes. Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced cost-per-interaction after implementing SnapEngage. Our fully-featured, secure solution for sales and support teams offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, and includes advanced analytics to prove ROI. Every day, SnapEngage drives positive outcomes in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more. We're ready to partner with you to transform your customer engagement. Contact our Solution Specialists today to schedule a live, fully-customized product demo tailored to your business goals and service requirements.
Top keywords
- customer4×3.13%
- customer engagement3×2.34%
- engagement3×2.34%
- snapengage3×2.34%
- business2×1.56%
- increased2×1.56%
- outcomes2×1.56%
- sales2×1.56%
- transform2×1.56%
Chatter Delete Blocker
This application allows management of Chatter Feed Post and Comment deletions. Once installed, by default only the System Administrator will be able to delete Feed Post and Comments. Included is a Custom Setting named Chatter Delete Settings which allows the organization's administrator to specify org-wide, profile, or user based settings. How do I get started? As soon as you install Chatter Delete Manager, it is in effect! Without lifting a finger, all your organization's Feed Posts and Comments will no longer be able to be removed. Only users with the System Administrator profile will be able to remove Feed Posts and Comments. If you want to change any settings, go to Setup > Develop > Custom Settings and click Chatter Delete Settings. Once you have clicked to Chatter Delete Settings, click Manage to add override rules. You can add overrides for: - Individual Users - Specific Profiles - or the Entire Organization
Top keywords
- settings6×4.00%
- chatter5×3.33%
- delete5×3.33%
- chatter delete4×2.67%
- feed4×2.67%
- able3×2.00%
- administrator3×2.00%
- chatter delete settings3×2.00%
- comments3×2.00%
- delete settings3×2.00%
- add2×1.33%
- allows2×1.33%
Frequently asked
Common questions about this comparisonIs SnapEngage Enterprise Chat or Chatter Delete Blocker cheaper?
Chatter Delete Blocker is the cheaper option — it offers a free plan (free). SnapEngage Enterprise Chat starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Which has better reviews, SnapEngage Enterprise Chat or Chatter Delete Blocker?
SnapEngage Enterprise Chat has the higher average rating (4.6★ from 14 reviews) compared to Chatter Delete Blocker (4.0★ from 30 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose SnapEngage Enterprise Chat or Chatter Delete Blocker?
It depends on what you're optimizing for. SnapEngage Enterprise Chat fits better if you prioritize rating consistency; Chatter Delete Blocker is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, SnapEngage Enterprise Chat or Chatter Delete Blocker?
Both apps are one-click installs from the Salesforce AppExchange marketplace. Chatter Delete Blocker has more onboarding documentation maturity (30 reviews vs 14), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
SnapEngage Enterprise Chat typically suits early-stage and growth-mode stores based on its review-base composition (14 reviews). Chatter Delete Blocker aligns more with early-stage and growth-mode stores (30 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between SnapEngage Enterprise Chat and Chatter Delete Blocker?
Migration support varies by app and category. SnapEngage Enterprise Chat and Chatter Delete Blocker both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SnapEngage Enterprise Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.