Technical Debt Center - Org Cleanup and Optimization with Impact Analysis
TECHNICAL DEBT CENTER • Dismantle org complexity with seven powerful reports for cleanup and optimization at scale. FIELD USAGE REPORT • Measure empty, default, and distinct values, show dependencies, edit data classification, and queue low-use fields for Smart Deploy deletion. PICKLIST USAGE REPORT • Discover unused values, low usage, rogue values, and record type differences. FORGOTTEN ASSETS REPORT • Detect inactive, hidden, unassigned, or obsolete assets across 100 metadata types and build delete jobs. LAST ACTIVITY DATE • Find stale Reports, Dashboards, Email Templates, and Objects, mark broken assets as obsolete, and remove the clutter automatically. IMPACT ANALYSIS REPORT • Map dependencies across 350 metadata types and 1500 relationships, create diagrams, reveal references, and show what will break before changes are made. USER CONNECTION CLEANUP • Find inactive user links across permissions, licenses, ownership, metadata, email, teams, and folders, then remap or delete the connections. LICENSE EXPENSE MANAGEMENT • Audit Organization, Package, Feature, and Permission Set licenses, measure activity, find mismatches, and reassign idle access.
Top keywords
- report4×2.55%
- assets3×1.91%
- find3×1.91%
- metadata3×1.91%
- usage3×1.91%
- values3×1.91%
- activity2×1.27%
- cleanup2×1.27%
- delete2×1.27%
- dependencies2×1.27%
- email2×1.27%
- inactive2×1.27%
Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.
Top keywords
- call5×2.82%
- agents4×2.26%
- global4×2.26%
- data3×1.69%
- salesforce3×1.69%
- between2×1.13%
- call quality2×1.13%
- clear2×
