Is iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce cheaper?

Both iTools Delegated Tasks Management and TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce offer paid plans only. iTools Delegated Tasks Management starts at paid; TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

iTools Delegated Tasks Management (4.9★, 28 reviews) and TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce (5.0★, 330 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 28), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

iTools Delegated Tasks Management typically suits early-stage and growth-mode teams based on its published review base (28 reviews). TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

iTools Delegated vs TaskRay Customer — Salesforce

iTools Delegated Tasks Management vs TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

Side-by-side comparison · 24 data points

iTools Delegated Tasks Management

4.9·28reviews

Manage and track the tasks you have delegated to others more efficiently. Includes task completion email notifications plus an easy access list of all your delegated tasks. Another valuable tool in the iTools for Salesforce collection.

salesforcepaid

Change

1. Listing metadata

Field-level data

	iTools Delegated Tasks Management	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce
Tagline	“Manage and track the tasks you have delegated to others more efficiently. Includes task completion email notifications plus an easy access list of all your delegated tasks. Another valuable tool in the iTools for Salesforce collection.”236 chars	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars
Description	1110 / 2000 chars56% used	1190 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Insitu Software, LLC	TaskRay
Listed

At a glance

8 metrics · auto-computed

Feature comparison between iTools Delegated Tasks Management and TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce
Metric	iTools Delegated Tasks Management	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	28	★ 330
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Nov 2009	Aug 2012

AppRanks verdict

Generated from live data on this page

The call

iTools Delegated Tasks Management and TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: iTools Delegated Tasks Management at paid, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 28), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. iTools Delegated Tasks Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: iTools Delegated Tasks Management audit • TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit

Last updated	—	—

3. Features

As listed by each developer

iTools Delegated Tasks Management

Quickly see your list of delegated tasks.
Get notified when a delegated task has been completed.
Must install iTools Configuration Manager prior to iTools Delegated Tasks Management. See configuration guide for details.

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Keyword	iTools Delegated Tasks Management	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce
assign	#12	#6

7. App details

Long-form description · keyword frequency

iTools Delegated Tasks Management

iTools Delegated Tasks Management provides the help you need to stay on top of tasks you have assigned to others. Some of the powerful features included in this iTools are: - Receive an email when a delegated task is completed or modified. - List of all tasks you have delegated in an easy to access Tab and/or Home Page Component. - Email reminders of upcoming task. - Email notifications when tasks are overdue. - Assign tasks to Contacts (people inside and outside of your organization). - Tracks the number of days (work and calendar) required to complete each task. - Ability to assign tasks to a group / department / business function. Each iTool uses our powerful Configuration Management technology to activate individual features and configure system behaviors to meet the specific needs of your organization, profiles, or individual users. Addresses many of the ideas on the Idea Exchange including: - Notification when Assigned / Delegated Task is Completed - Allow Task(s) to be assigned to a Queue - Really assign one task to multiple users - Email a Task Reminder Versus just a Pop Up Window

Top keywords

task7×3.76%
tasks6×3.23%
delegated4×2.15%
email4×2.15%
assign3×1.61%
assigned3×1.61%
assign tasks2×1.08%
completed2×1.08%
delegated task2×1.08%
individual2×1.08%
itools2×1.08%
management2×1.08%

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers

iTools Delegated Tasks Management vs TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

iTools Delegated Tasks Management

1. Listing metadata

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

iTools Delegated Tasks Management · 0 changes

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

7. App details

Frequently asked

Is iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce cheaper?

Which has better reviews, iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

Should I choose iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

Which is faster to set up, iTools Delegated Tasks Management or TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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