iTools Delegated Tasks Management for Salesforce

iTools Delegated Tasks Management provides the help you need to stay on top of tasks you have assigned to others. Some of the powerful features included in this iTools are:

- Receive an email when a delegated task is completed or modified. - List of all tasks you have delegated in an easy to access Tab and/or Home Page Component. - Email reminders of upcoming task. - Email notifications when tasks are overdue. - Assign tasks to Contacts (people inside and outside of your organization). - Tracks the number of days (work and calendar) required to complete each task. - Ability to assign tasks to a group / department / business function.

Each iTool uses our powerful Configuration Management technology to activate individual features and configure system behaviors to meet the specific needs of your organization, profiles, or individual users.

Addresses many of the ideas on the Idea Exchange including: - Notification when Assigned / Delegated Task is Completed - Allow Task(s) to be assigned to a Queue - Really assign one task to multiple users - Email a Task Reminder Versus just a Pop Up Window