Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing (4.9★, 529 reviews) and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging (4.9★, 109 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 109), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging typically suits early-stage and growth-mode teams based on its published review base (109 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Chargent Payment vs Aircall CTI | Voice & — Salesforce

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging vs Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Side-by-side comparison · 24 data points

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

4.9·109reviews

AI Voice & Messaging Agents that answer calls, transcribe conversations, and update Salesforce automatically. Trusted by 24,000+ companies.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“AI Voice & Messaging Agents that answer calls, transcribe conversations, and update Salesforce automatically. Trusted by 24,000+ companies.”139 chars
Description	1193 / 2000 chars60% used	957 / 2000 chars48% used
Screenshots	—	—
Languages	en	enfrdees
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Aircall

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
Rating	★ 4.9 ★	4.9 ★
Total reviews	★ 529	109
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	★ 7 tiers
Listed features	9	9
Languages	1 supported	4 supported
Listed since	Mar 2009	Sep 2017

AppRanks verdict

Generated from live data on this page

The call

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing at paid, Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 109), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging audit

Listed	March 20, 2009	September 13, 2017

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Connect Aircall's AI Agents to Salesforce so it can look up, create, and update records live on the call, running on your org's own permissions and verifying the caller before it touches anything real.
Aircall's AI Agents identify the caller by phone, email, or name across Contact, Lead, and Account in Salesforce the moment the call connects, so they know exactly who they're talking to before the conversation starts.
AI Assist Pro turns every call into a synced Salesforce update — automated call summaries, sentiment insights, and coaching prompts, so reps and managers spend less time on admin and more on the conversation.
Turn on the actions you want, assign them to your voice or messaging AI Agent for Salesforce, and use Conversation guidelines to tell it — in plain English — when to resolve a request itself and when to hand off to your team.
Automatic activity logging transcribes and summarizes every call with AI, so reps stop writing post-call notes and the Salesforce timeline stays Einstein- and forecast-ready.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
freeform	#9	#45
jotform	#8	#68
poll	#25	#55
e-sign	#73	#95
esign	#79	#116

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Aircall delivers intelligent voice agents, automated workflows, and real-time coaching — with the security posture and admin controls Salesforce requires. Every call, voicemail, and SMS logs automatically as a Task or Activity against the right Lead, Contact, Account, Opportunity, or Case — recording link and AI summary in the timeline, so Einstein, reporting, and forecasting see complete data. Reps click-to-dial from any record, screen-pop surfaces context before connecting, and the embedded softphone keeps reps in Salesforce. AI Virtual Agents deflect routine questions and escalate with full context, so reps focus on conversations that move pipeline. SOC 2 Type II, GDPR-aligned, 99.95% uptime SLA. Admin controls, SSO, role-based provisioning, clean activity sync. Too Good To Go: calls doubled per person per day, conversions up 10–15%, productivity up 50% across 17 countries — zero manual data entry. Book a demo or get free access today.

Top keywords

reps3×2.11%
activity2×1.41%
admin2×1.41%
admin controls2×1.41%
agents2×1.41%
ai2×1.41%
context2×1.41%
controls2×1.41%
data2×

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging vs Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

1. Listing metadata

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging · 5 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging cheaper?

Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?