Chargent Payment Processing vs Customer Stories

Side-by-side comparison

Chargent Payment Processing

4.9·530reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

salesforcepaid

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New comparison

Customer Stories

2.8·18reviews

Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.

salesforcefree

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments and Customer Stories
Metric	Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments	Customer Stories
Rating	★ 4.9 ★	2.8 ★
Total reviews	★ 530	18
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	2

AppRanks verdict

Generated from live data on this page

The call

Chargent Payment Processing and Customer Stories each lead on different measured dimensions — pick by the one that matters most to you.

Where Chargent Payment Processing leads

Higher average rating: 4.9★ vs 2.8★.
More published reviews: 530 vs 18.

Where Customer Stories leads

Lists a free plan; Chargent Payment Processing doesn't.

Pricing

Customer Stories lists a free tier (free); Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments lists paid.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments audit • Customer Stories audit

1. Listing metadata

Field-level data

Field	Chargent Payment Processing	Customer Stories
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”	“Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.”
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Salesforce Labs
Listed

Languages	1 supported	1 supported

Listed since	Mar 2009	Mar 2011

3. Features

As listed by each developer

Chargent Payment Processing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Customer Stories

Easily capture and link Customer Stories to Opportunities
Custom Search and filter page to easily find the right stories

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing	Customer Stories
commerce cloud	#1	Not ranked
order	#1	Not ranked
in real time	#1	Not ranked
customer success	Not ranked	#2
success	Not ranked	#3

Frequently asked

Common questions about this comparison

Is Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories cheaper?

Customer Stories is cheaper to start with — it offers a free plan and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments doesn't list one. Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments's plans start at $667 / custom / month (USD). Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments has the higher average rating (4.9★ from 530 reviews) compared to Customer Stories (2.8★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments holds the higher average rating (4.9★ vs 2.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments has more published reviews to read for user-reported install experience (530 vs 18).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments has 530 published reviews; Customer Stories has 18 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments and Customer Stories?

Migration support varies by app and category. Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments and Customer Stories both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Stories" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Chargent Payment Processing vs Customer Stories

Chargent Payment Processing

Customer Stories

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing · 2 changes

Customer Stories · 0 changes

7. App details

Frequently asked

Is Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories cheaper?

Which has better reviews, Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Should I choose Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Which is faster to set up, Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments or Customer Stories?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments and Customer Stories?

Track these apps' keyword rankings and listing changes

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