DataTrim Entry Check vs Partner Contact Center Powered by Vonage

Data Quality and Clean Data are key to successful adoption of your salesforce implementation. DataTrim Entry Check is an easy to use and simple solution which prevents duplicates from entering into your Salesforce database. By applying advanced search and matching processes the solution checks immediately your Salesforce database for existing and similar Contacts, Accounts or Leads before the new record is stored, thus preventing duplicates from being created. DataTrim Entry Check presents the user with a list of possible dupes ranked by score, thus enabling the user to proceed working with the existing record or create a new record without double entry effort.

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.