Work The Lead
TeleDirect Call Center's Work The Lead application allows users to work with a Live 24/7/365 Call Center within their Salesforce application. Work The Lead can accommodate any campaign including product order taking, lead capture, appointment setting, outbound projects, or emergency on call services. If you are planning a marketing campaign, Work The Lead will provide a 800#, call scripting, and integration with your Salesforce account. You can then receive your leads, contacts or orders through Salesforce and set up distribution to your users. It's easy and cost effective. Work The Lead can assign multiple toll free numbers and distribute leads to multiple users. The data collected by the call center is immediately updated in Contact and Lead records. Users can flag a contact or a lead for an outbound survey. The survey date is set in Work the Lead and on that date, Work The Lead pulls name and number from the Lead and Contact. As the survey completes Work The Lead updates the Salesforce records call by call.
Top keywords
- lead11×6.43%
- work8×4.68%
- call7×4.09%
- work the lead7×4.09%
- salesforce4×2.34%
- users4×2.34%
- contact3×1.75%
- survey3×1.75%
- application2×1.17%
- call center2×1.17%
- campaign2×1.17%
- center2×1.17%
Commerce Studio | Shopify, eBay, Rithum & Omnichannel Inventory
Commerce Studio is a 100% Salesforce-native commerce operations platform that connects Shopify, eBay, Rithum, Amazon, Walmart, Magento, BigCommerce, Newegg, Shippo, and Salesforce into one unified workspace. Extend Salesforce Order Management with advanced order management, warehouse management, returns, shipping, and OCI Omnichannel Inventory capabilities—all without leaving Salesforce. Automatically synchronize customers, orders, inventory, fulfillment, shipping, and marketplace activity into Salesforce. Commerce Studio matches orders to existing customer records, giving your sales, service, and operations teams a complete 360° view across every storefront, marketplace, and sales channel. Streamline order management, inventory control, warehouse operations, RMAs, shipping, and customer service while improving visibility across your business. Additional integrations with NetSuite, QuickBooks Online, TaxJar, Avalara, and Shippo help retailers centralize finance, fulfillment, inventory, and customer operations in one Salesforce-native platform.
Top keywords
- inventory4×3.17%
- management4×3.17%
- operations4×3.17%
- salesforce4×3.17%
- commerce3×2.38%
- customer3×2.38%
- order3×2.38%
- order management3×2.38%
- shipping3×
