Side-by-side comparison · 24 data points
| Send360 | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.
| Metric | Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 6 | ★ 1.3k |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 7 | ★ 9 |
| Languages | 1 supported | 16 supported |
| Listed since | Jun 2025 | May 2016 |
Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media offers a free tier (free_to_install) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,277 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,277-review base may include the workflow context that matches your specific use case better than Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit
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| Last updated | — | — |
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| Keyword | Send360 | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce |
|---|---|---|
| services automation | Not ranked | #1 |
| use cases | Not ranked | #1 |
| salesforce marketing | Not ranked | #1 |
| social studio | #3 | Not ranked |
| direct mail | #4 | Not ranked |
No tracked changes.
Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media is the cheaper option — it offers a free plan (free_to_install). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media has the higher average rating (5.0★ from 6 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,277 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media fits better if you prioritize rating consistency; 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has more onboarding documentation maturity (1,277 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce aligns more with early-stage and growth-mode stores (1,277 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Send360: Direct Mail & Gifts | Personalized Brand Collateral | Social Media" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
