Side-by-side comparison · 24 data points
Send360's (i) Direct Mail Studio & (ii) Distributed Marketing accelerate your brand in hand. Direct Mail Studio puts company mail & gifting on autopilot. Distributed Marketing aligns teams across social media, brand collateral, mail & gifts.
| Blank Listing | GetFeedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| Metric | Blank Listing | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 6 | ★ 325 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 7 | 3 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 16 supported |
| Listed since | Jun 2025 | Feb 2014 |
Blank Listing and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Blank Listing offers a free tier (free_to_install) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Blank Listing's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Blank Listing audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit
| Listed |
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| Keyword | Blank Listing | GetFeedback |
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| marketing teams | #2 | Not ranked |
| social studio | #2 | Not ranked |
| direct mail | #2 | Not ranked |
| customer effort score | Not ranked | #3 |
| feedback surveys | Not ranked | #4 |
| Signal | Blank Listing | GetFeedback |
|---|---|---|
| Average rating | 5.0 ★ (6) | 4.9 ★ (325) |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
Blank Listing is the cheaper option — it offers a free plan (free_to_install). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Blank Listing (5.0★, 6 reviews) and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Blank Listing holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Blank Listing typically suits early-stage and growth-mode teams based on its published review base (6 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Blank Listing and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Blank Listing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
