Is FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Both FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool offer paid plans only. FedEx Shipping App: Shipping, Returns, RMAs and Tracking starts at paid; Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

FedEx Shipping App: Shipping, Returns, RMAs and Tracking (4.9★, 156 reviews) and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool (5.0★, 40 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. FedEx Shipping App: Shipping, Returns, RMAs and Tracking has the deeper published review base (156 vs 40), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

FedEx Shipping App: Shipping, Returns, RMAs and Tracking typically suits early-stage and growth-mode teams based on its published review base (156 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

FedEx Shipping App vs Communicat-O - SMS | — Salesforce

FedEx Shipping App vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

FedEx Shipping App

4.9·156reviews

Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels

salesforcepaid

Change

1. Listing metadata

Field-level data

	FedEx Shipping App	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels”245 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	1199 / 2000 chars60% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Zenkraft, a Bringg Solution	Manras Technologies UK Limited

At a glance

8 metrics · auto-computed

Feature comparison between FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	FedEx Shipping App: Shipping, Returns, RMAs and Tracking	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 156	40
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	6	★ 9
Languages	1 supported	1 supported
Listed since	Jul 2009	Feb 2022

AppRanks verdict

Generated from live data on this page

The call

FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: FedEx Shipping App: Shipping, Returns, RMAs and Tracking at paid, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

FedEx Shipping App: Shipping, Returns, RMAs and Tracking has the larger user base (156 reviews vs 40), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: FedEx Shipping App: Shipping, Returns, RMAs and Tracking audit • Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit

Last updated	—	—

3. Features

As listed by each developer

FedEx Shipping App

☑ Native FedEx Shipping: Mail & Ship to any Lead, Contact, Account, Opportunity or any custom object ☑ Easily ship with FedEx (ground, domestic and international, express freight, same day, Sat delivery, Cold Chain)
☑ Pre-built integrations with 200+ other global carriers (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Calculate FedEx shipping rates and delivery dates for comparison and quickly generate & print FedEx shipping and returns
☑ Quickly create and print shipping & return labels ☑ Provide customers with multiple delivery options (including in-store pick-ups)
☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up
☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site With over 150 million shipments processed, Zenkraft empowers our customers with a quick-to-implement shipping, fulfillment, tracking, and returns app.
All on One Platform: Because Zenkraft is a 100% Salesforce native app, there is no need for integration, allowing you to easily access your information from one platform.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	FedEx Shipping App	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
shipping fulfillment tracking	#1	Not ranked
shipping fulfillment	#1	Not ranked
shipping	#1	Not ranked
for seamless	Not ranked	#4
seamless	Not ranked	#4

6. App details

Long-form description · keyword frequency

FedEx Shipping App

Ship with FedEx without leaving Salesforce and streamline your organization’s shipping, fulfillment, tracking, and returns. Use Zenkraft’s 100% Salesforce native app to: ☑ Easily ship with FedEx (ground, domestic, international, express freight, same day, Sat delivery, Cold Chain) and 200+ other global carriers (supports parcel, LTL, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site With over 150 million shipments globally, Zenkraft operates cross-cloud, in Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial Services. FedEx service marks are owned by Federal Express Corporation and used with their permission

Top keywords

delivery4×2.52%
fedex3×1.89%
returns3×1.89%
service3×1.89%
shipping3×1.89%
tracking3×1.89%
costs2×1.26%
customers2×1.26%
express2×1.26%
reduce2×1.26%
salesforce2×1.26%
ship2×1.26%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

FedEx Shipping App vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

FedEx Shipping App

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Which has better reviews, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Should I choose FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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