Which works better for small vs large Salesforce AppExchange admins?

RO Innovation | Customer Reference Management typically suits early-stage and growth-mode teams based on its published review base (30 reviews). Org Chart - Relationship Mapping & Organization Chart Software for Salesforce typically suits early-stage and growth-mode teams based on its published review base (33 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

RO Innovation | vs Org Chart — Salesforce

RO Innovation | Customer Reference Management vs Org Chart - Relationship Mapping & Organization Chart Software for Salesforce

Side-by-side comparison · 24 data points

RO Innovation | Customer Reference Management

4.9·30reviews

RO Innovation is the critical hub between your sales, marketing, and customer advocacy teams. RO Innovation’s seamless integration with Salesforce is proven to help increase sales and marketing effectiveness and drive revenue.

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1. Listing metadata

Field-level data

	RO Innovation \| Customer Reference Management	Org Chart - Relationship Mapping & Organization Chart Software for Salesforce
Tagline	“RO Innovation is the critical hub between your sales, marketing, and customer advocacy teams. RO Innovation’s seamless integration with Salesforce is proven to help increase sales and marketing effectiveness and drive revenue.”226 chars	“AI-Powered Auto Relationship Map + Org Chart for Salesforce (Native) - Build Org Charts with AI in seconds - Automatically Map champions, detractors, influence, power & buying committee - See if you're engaging all stakeholders with engagement analytics”253 chars
Description	484 / 2000 chars24% used	970 / 2000 chars49% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Upland Software	DemandFarm, Inc.
Listed

At a glance

8 metrics · auto-computed

Feature comparison between RO Innovation | Customer Reference Management and Org Chart - Relationship Mapping & Organization Chart Software for Salesforce
Metric	RO Innovation \| Customer Reference Management	Org Chart - Relationship Mapping & Organization Chart Software for Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	30	★ 33
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Aug 2007	Jan 2018

Last updated	—	—

3. Features

As listed by each developer

RO Innovation | Customer Reference Management

Activate the right customer advocates with the most relevant sales and marketing content at the right time in the buyer’s journey
Increase visibility on what works best to close deals and determine ROI of customer advocacy programs
Drive authentic results through higher user adoption rates and faster time to value

Org Chart - Relationship Mapping & Organization Chart Software for Salesforce

AI-powered Org Charts 👉 Let AI do 100% of the grunt work that goes into building complex org charts. 👉 Smart automations & contact recommendations to build org charts faster 👉 Spend time on what "matters the most" - talking to key stakeholders.
Visualize complex stakeholder relationships easily 👉 Identify champions, detractors, stakeholder power, influence, and more. 👉 One-click contact view that displays all attributes including opportunity involvement, recent engagement, and more.
Built-in Insights Engine to help Account Managers (AMs) take action 👉 A recommendation engine provides your AMs contextual & timely tactical suggestions that help them make better relationship strategies to hit their relationship mapping goals.
Engage the entire buying committee 👉 Get a clear picture of the dynamics of the opportunity you’re pursuing. Map out the buying committee, identify opportunity gatekeepers and deal affinity and more.
Track C-suite engagement 👉 See how well and often you’re engaging the C-suite and other powerful stakeholders. 👉 Uncover key stakeholders who were overlooked and create engagement plans on the spot.
Experience the power of project management right within your CRM 👉 Declutter task planning and tracking with a Kanban-board built for account managers.
Make full use of Salesforce's Connected Apps Ecosystem 👉 Surface insights locked up in your sales and marketing tech stack into your relationship maps. Enable marketing and sales teams to run targeted outreach campaigns for your key accounts.
Build opportunity (deal) focused relationship maps & org charts 👉 Get a clear picture of the people dynamics of the opportunity you’re pursuing. 👉 Mark opportunity owners, buying committee, opportunity affinity and more.
👉Uncover people dynamics in key accounts with auto-created relationship maps. 👉Get full visibility into the buying committee with opportunity-specific maps. 👉See engagement patterns and craft precision outreach with engagement analytics.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	RO Innovation \| Customer Reference Management	Org Chart - Relationship Mapping & Organization Chart Software for Salesforce
map org chart	Not ranked	#2
relationship maps	Not ranked	#2
buying	Not ranked	#2
advocates	#8	Not ranked
customer marketing	#12	Not ranked

Frequently asked

Common questions about this comparison

Is RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce cheaper?

Both RO Innovation | Customer Reference Management and Org Chart - Relationship Mapping & Organization Chart Software for Salesforce offer paid plans only. RO Innovation | Customer Reference Management starts at paid; Org Chart - Relationship Mapping & Organization Chart Software for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

RO Innovation | Customer Reference Management (4.9★, 30 reviews) and Org Chart - Relationship Mapping & Organization Chart Software for Salesforce (5.0★, 33 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

Org Chart - Relationship Mapping & Organization Chart Software for Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Org Chart - Relationship Mapping & Organization Chart Software for Salesforce has the deeper published review base (33 vs 30), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

RO Innovation | Customer Reference Management vs Org Chart - Relationship Mapping & Organization Chart Software for Salesforce

RO Innovation | Customer Reference Management

1. Listing metadata

Org Chart - Relationship Mapping & Organization Chart Software for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

RO Innovation | Customer Reference Management · 0 changes

Org Chart - Relationship Mapping & Organization Chart Software for Salesforce · 2 changes

7. App details

Frequently asked

Is RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce cheaper?

Which has better reviews, RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

Should I choose RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

Which is faster to set up, RO Innovation | Customer Reference Management or Org Chart - Relationship Mapping & Organization Chart Software for Salesforce?

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